GMS Manager – Radiant Logic VDS
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Job Description
IAM Administrator at EY responsible for supporting and enhancing Radiant Logic VDS solutions. Collaborating with operational support teams and ensuring high standards of quality deliverables.
Responsibilities:
- Provide support on variety of Radiant Logic VDS solution capabilities and common technical aspects
- Onboarding/integrate new users and applications onto existing VDS capabilities & solutions
- Lead the transition activities for RadiantOne VDS solutions and capabilities from the delivery teams into production services
- Forge strong partnerships with the IAM delivery teams, delivery partners, product vendor partner and operational support teams
- Collaborate with operational support partners to review/assess onboarding requests to ensure alignment with standards, strategy, and industry best practices
- Serve as a Subject Matter Expert (SME) for VDS solutions, Including: infrastructure/topology/architecture, functional capabilities and product configurations
- Serve as an escalation point for the operational support teams
- Author support and operational documentation and SOPs
- Perform support and operational duties during the post-go-live “hyper-care” period, prior to formal transition to operational support
- Participate in user acceptance test (UAT) delivery activities
- Update, manage, and maintain RadiantOne VDS Environments
- Ensure solutions are effectively monitored for function, performance, and capacity
Requirements:
- Bachelor's Degree required
- RadiantOne VDS installation and advance configuration setup knowledge/experience required
- Strong understanding of enterprise authentication and authorization system
- Strong technical knowledge of authentication and authorization protocols like XML, SAML, LDAP and Kerberos
- Experience in integration of various authentication and identity propagation methods with enterprise applications and/or systems
- Good soft skills i.e., verbal & written communication and technical document writing
- Prior experience working in remote teams on global scale
- Willingness to be on call support engineer and work occasional overtime as required
- Willingness to work in shifts as required
Benefits:
- Competitive salary
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