GTM – Operations

Posted 3hrs ago

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Job Description

GTM operations specialist managing contracts, CRM, customer support routing, and invoicing for Hyperbolic Labs’ open-access AI cloud. Supporting a fast-moving revenue team.

Responsibilities:

  • Track contracts, including status, signatures, updates, and blockers
  • Prepare quotes and order forms
  • Own CRM data quality across deals, contacts, companies, stages, and close dates
  • Respond to customers and follow up through closure
  • Monitor support issues, route them to the appropriate engineer, and track resolution
  • Coordinate invoicing with finance
  • Prepare for customer meetings
  • Work at the center of a small, fast-moving GTM team with visibility into real contracts, customers, and the CEO
  • Potential progression into deal closing or building the operations function

Requirements:

  • 0 to 3 years of experience; strong new grads are in scope
  • Fluency in Hubspot is preferred
  • Follow-through — nothing sits for three days
  • Fluent with AI tools
  • Comfortable in a CRM, or obviously able to get comfortable fast
  • Sales ops, revenue ops, deal desk, or business ops experience — a plus, not a requirement
  • Familiarity with linear, quickbooks, hex, slack, claude, notion
  • Must be legally authorized to work in the United States
  • Must not require current or future employment visa sponsorship

Benefits:

  • Equal opportunity employer
  • Inclusive work environment
  • Remote work arrangement