Head of Engineering, Rewards
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Job Description
Head of Engineering leading Moniepoint’s consumer rewards platform in Kenya. Scaling cashback into rewards, retention and personalisation for 23 million users.
Responsibilities:
- Own the technical strategy, architecture and roadmap for the Rewards Platform end to end
- Improve the performance, reliability and depth of the existing cashback product
- Evolve cashback into a broader rewards, retention, engagement and personalisation platform
- Build the engineering organisation from its current base by structuring product units, hiring engineers and Engineering Managers, and leading through managers
- Establish an experimentation culture using A/B testing, cohort analysis and customer-behaviour measurement
- Work with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives
- Own the customer-facing rewards experience across mobile and web
- Define architecture standards, engineering processes and quality metrics
- Own engineering health, including incidents, production defects, deployment frequency, change failure rate and developer experience
- Build the platform to serve customers across multiple geographies
- Partner with Product to define rewards-specific metrics and OKRs
- Report functionally to the Group CTO with a dual reporting line into the Product leader for Rewards
Requirements:
- Direct-to-consumer product engineering at scale, with products shipped for large consumer audiences
- Genuine front-end and mobile engineering depth across consumer-facing web and mobile experiences
- Hands-on experience with A/B testing, feature flagging and measurement frameworks
- At least 5 years of experience managing managers
- Meaningful hands-on engineering experience and technical credibility
- 10+ years of overall software engineering experience
- At least 5 years leading engineering teams through growth phases
- Comfort with Java and Spring Boot backend environments
- Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers
- Strong collaboration with growth, marketing and sales stakeholders
- Rewards, loyalty, gamification, personalisation or growth platform experience is advantageous but not required
- Fintech or payments experience is advantageous but not required
Benefits:
- Full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs
- Direct influence on retention across a base of roughly 23 million users
- Mission-driven work expanding access to financial services
- Equal opportunity and inclusive work environment
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