Head of Engineering, Rewards
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Job Description
Head of Engineering leading Moniepoint’s consumer rewards platform for African financial services. Scaling cashback, experimentation, mobile and web experiences, and the engineering organisation.
Responsibilities:
- Own the technical strategy, architecture, and roadmap for the Rewards Platform end to end
- Improve the performance, reliability, and depth of the existing cashback product
- Evolve cashback into a broader rewards, retention, engagement, and personalisation platform
- Build and scale the engineering organisation, including structuring product units and hiring engineers and Engineering Managers
- Establish an experimentation culture using A/B testing, cohort analysis, and measurement
- Collaborate with Growth, Sales, and Marketing on acquisition and retention initiatives
- Own the customer-facing rewards experience across mobile and web
- Define architecture standards, engineering processes, and quality metrics
- Own engineering health metrics including incidents, production defects, deployment frequency, change failure rate, and developer experience
- Build the platform to serve customers across multiple geographies
- Partner with Product to define rewards-specific metrics and OKRs
- Report functionally to the Group CTO and through a dual delivery relationship to the Product leader for Rewards
Requirements:
- Direct-to-consumer product engineering experience at scale
- Genuine front-end and mobile engineering depth
- Hands-on experience with A/B testing, feature flagging, and measurement frameworks
- At least 5 years of experience managing managers
- 10+ years of overall software engineering experience
- At least 5 years leading engineering teams through growth phases
- Hands-on technical leadership and meaningful hands-on engineering time
- Comfort with Java and Spring Boot
- Experience building and scaling an engineering organisation from a small base
- Experience hiring and developing Engineering Managers
- Strong collaboration with growth, marketing, and sales stakeholders
- Rewards, loyalty, gamification, personalisation, or growth platform experience is advantageous but not required
- Fintech or payments experience is advantageous but not required
Benefits:
- Full autonomy as the CTO of your domain
- Mission-driven work expanding access to financial services
- Opportunity to define and build a rewards platform from a near-blank page
- Direct influence on retention across approximately 23 million users
- Equal opportunity and inclusive work environment
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