Head of Operations
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Job Description
Head of Operations responsible for leading delivery teams and managing data center projects. Ensuring quality execution, operational efficiency, and client satisfaction in a rapidly evolving field.
Responsibilities:
- Lead, coach, and develop the Delivery team (Construction Managers, field resources, coordinators) with clear expectations and regular 1 on 1s.
- Oversee planning, development, and execution of engineering work tied to data center operations.
- Manage the construction lifecycle including budgeting, scheduling, procurement, and resource allocation.
- Oversee integration of new systems, controls, and technologies into existing data center operations.
- Ensure high-quality service delivery across all projects and operational engagements.
- Own the handoff from BD/PD to Delivery - scope, assumptions, risks, schedules, customer expectations.
- Oversee staffing, resourcing, and load balancing across all active projects.
Requirements:
- Bachelor’s degree in Engineering, Construction Management, or related field.
- 7+ years in operations, engineering, construction, or delivery roles in data centers or similar environments.
- Strong technical understanding of data center infrastructure and construction practices.
- Proven leadership experience - coaching, developing, and holding teams accountable.
- Successful track record managing complex projects under tight timelines.
- Strong troubleshooting, communication, and cross-functional collaboration skills.
- Solid working knowledge of compliance standards, safety requirements, and construction regulations.
Benefits:
- Mission-Driven Work – Help modernize critical infrastructure, reduce energy use, and strengthen the performance of some of the most important facilities in the world
- Career Growth – Clear advancement paths to support our employee’s goals
- Employee Experience – A supportive, high-character culture that values curiosity, coachability, and teamwork
- We celebrate wins together and prioritize an environment where people thrive
- Training & Development – Ongoing training, industry learning, and mentorship from experienced leaders committed to helping you grow
- Real Impact – Your work drives revenue, shapes client outcomes, and fuels our vision for smarter, more efficient data centers.
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