Head of Partner Experience

Posted 1hrs ago

Employment Information

Industry

Education

Salary

Experience

Job Type

Location

Report this job

Job expired or something wrong with this job?

Job Description

Head of Partner Experience at Social Discovery Group, defining strategies for partner ecosystems and improving product systems globally. Collaborating across teams to enhance partner performance and operational efficiency.

Responsibilities:

Define and execute the strategy for the Partner / Supply Experience domain across the platform.
Build and evolve the product ecosystem for partners, including dashboards, performance systems, ratings, statuses, quality systems, incentive mechanisms, and adtech tooling.
Make the supply-side ecosystem more transparent, scalable, efficient, and data-driven.
Improve partner quality and performance through product systems, analytics, and operational workflows.
Drive adoption of internal platform tools and partner-facing products.
Work closely with relevant teams to scale product initiatives and transform manual processes into sustainable platform solutions.
Identify supply-side growth opportunities and convert them into product initiatives and roadmap priorities.
Design and implement mechanisms that improve partner onboarding, performance management, quality control, and operational efficiency.
Partner with Product, Operations, Analytics, Engineering, and partner-facing teams to deliver measurable business impact.
Establish frameworks for managing heterogeneous supply through performance measurement, quality standards, rankings, and incentive systems.
Lead the roadmap and execution of strategic initiatives aimed at improving partner effectiveness and ecosystem health.
Leverage AI-powered capabilities where relevant, while maintaining a broader focus on the overall partner and supply-side experience.

Requirements:

Proven experience leading products, business domains, or platform initiatives within marketplaces, aggregators, or platform businesses.
Strong experience working with supply-side ecosystems, partner networks, seller/provider experience, or B2B-side marketplace operations.
Experience building tools and systems for partners, sellers, service providers, creators, drivers, couriers, merchants, or other ecosystem participants.
Deep understanding of how to manage supply quality at scale through product systems rather than manual operations.
Experience with performance systems, ranking models, quality frameworks, incentive mechanisms, reputation systems, or partner scoring models.
Strong product leadership combined with a solid understanding of operational processes and execution.
Experience driving adoption of internal tools and platform capabilities through operational teams and workflows.
Strong analytical skills and a data-driven approach to decision-making.
Ability to work effectively in complex cross-functional environments and align multiple stakeholders around common goals.
Experience translating operational challenges into scalable product solutions.
Ability to balance strategic thinking with hands-on execution and roadmap ownership.
Fluent Russian.

Benefits:

REMOTE OPPORTUNITY to work full time;
Vacation 28 calendar days per year;
7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000 for recommending successful applicants for positions in the company;
50% payment for professional training, international conferences and meetings;
Corporate discount for English lessons;
Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc.

Head of Partner Experience

Employment Information

Report this job

Job Description

Responsibilities:

Requirements:

Benefits:

Social Discovery Group

Report this job

Similar Jobs

Within Health

Red Hat

BJAK

BJAK

Gartner

Siege Media

Maleda Tech

BetterMe

Grupa ATERIMA

Gartner

Gartner

CrossCountry Mortgage, LLC

CrossCountry Mortgage, LLC

Stride, Inc.

SimSpace

Syneos Health

Gartner

Maze

Paired

Paired