Revenue Operations (RevOps) Intern
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Job Description
Estagiário de RevOps apoiando ferramentas comerciais, Salesforce, licenças e relatórios na Caju. Empresa brasileira de tecnologia que transforma benefícios corporativos.
Responsibilities:
- Support the license lifecycle by carrying out biweekly activations and deactivations and monitoring automatic renewals
- Provide first-level (L1) support for tools by managing access, answering questions, logging requests, and escalating issues when necessary
- Attend meetings with the tools’ Customer Success teams and document product updates and best practices
- Support monthly adoption reports by team and manager, comparing actual usage with active licenses
- Keep the tech stack inventory up to date, including costs, purchased licenses, active licenses, actual usage, and renewal status
- Perform simple Salesforce configurations under supervision, including fields, picklists, reports, and dashboards
- Support testing of changes across the sandbox → staging → production workflow, maintaining records of test results
- Document tool configurations and processes
- Support tool training, onboarding, and refresher sessions, and prepare supporting materials
- Receive requests from the operations team and log them in the team backlog
Requirements:
- Currently pursuing a degree in Business Administration, Engineering, Information Systems, or a related field, with expected graduation in 2028 or later
- Availability to work 6 hours per day
- Strong organizational skills and discipline with recurring routines
- Basic to intermediate proficiency in spreadsheets (Excel/Google Sheets)
- Curiosity about systems: enjoys understanding how a tool works under the hood and exploring its configurations
- Strong written communication skills
- Ability to document work effectively
- Preferred: prior exposure to Salesforce, including through Trailhead
- Preferred: familiarity with SQL or BI tools
- Preferred: interest in no-code automation (n8n, Zapier, Make)
- Preferred: English proficiency for reading technical documentation
Benefits:
- Collaborative and fun work environment
- Continuous learning opportunities
- Applications from Black people, women, Indigenous people, LGBTQIA+ individuals, and other underrepresented groups are especially welcome
- Remote work
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