Director of Revenue Operations – RevOps
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Job Description
RevOps Director scaling the commercial engine for Cookie Information, Piwik PRO and Sheltr’s trusted-data SaaS portfolio. Owning forecasting, CRM, BI and go-to-market operations.
Responsibilities:
- Own the commercial operating plan, revenue forecasting and pipeline performance across the portfolio
- Translate business objectives into clear priorities and measurable outcomes
- Establish a shared CRM, account universe, campaign calendar and consistent funnel definitions across brands
- Drive data-led improvements in conversion, deal size, customer acquisition cost, customer lifetime value and return on investment
- Lead reporting and performance reviews for the CCO, CEO and Finance
- Provide an objective, data-driven perspective on commercial capacity and investment trade-offs
- Escalate key decisions to the CCO when needed
- Own the commercial technology stack, including HubSpot, BI, forecasting, marketing automation and AI
- Lead BI, marketing automation, customer and partner enablement, and product marketing
- Partner with Product on feature prioritisation, pricing and packaging
- Build and lead a multidisciplinary team
- Act as a strategic partner to commercial leadership, driving operational excellence and turning insights into business outcomes
- Report to the CCO
Requirements:
- Significant experience leading Revenue Operations or owning the Sales and Marketing revenue engine in a B2B SaaS business
- Strong commercial and financial understanding, including ARR, NRR, churn, CAC, customer lifetime value and payback
- Deep expertise in pipeline management, funnel design, forecasting, attribution and performance optimisation
- Advanced HubSpot expertise, including architecture, governance and process design
- Experience with BI, marketing automation, AI and revenue technology
- Experience leading multidisciplinary, hybrid-working teams and driving change across functions without relying solely on formal authority
- Strong executive communication skills and the ability to influence C-level decision-making
- Fluency in English (C2)
- Willingness to travel up to 40% of the time
Benefits:
- Professional development budget
- Health insurance
- Other benefits
- Positive, informal workplace
- Flexible working arrangements: on-site, hybrid, or remote working within two time zones of the offices (CET)
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