Health Information Specialist I
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Job Description
Health Information Specialist managing patient records, HIPAA compliance, and medical-record requests. Supporting Datavant’s healthcare data collaboration platform through remote administrative operations.
Responsibilities:
- Work Monday–Friday, 8:00am–4:30pm EST
- Receive and process requests for patient health information according to Company and Facility policies and procedures
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of Company and facility software
- Follow Company and customer facility codes of conduct and policies
- Inform manager of work, site difficulties, and fluctuating volumes
- Assist with additional duties and responsibilities as required
- Apply medical privacy regulations consistently to prevent unauthorized disclosure
- Manage, safeguard, and ensure HIPAA compliance of patient health records
- Prepare new patient charts using paper and electronic health record sources
- Assemble medical records in standard order and ensure accuracy and completeness
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records in response to internal and external requests
- Answer inbound and outbound calls
- Assist with patient walk-ins
- Handle faxes, open mail, and perform data entry
- Meet site-specific productivity expectations
- Schedule pickups
- Perform other duties as assigned
Requirements:
- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
- Professional verbal and written communication skills in English
- This job is not eligible for employment sponsorship
- Bonus points: experience in a healthcare environment
- Bonus points: previous production/metric-based work experience
- Bonus points: in-person customer service experience
- Bonus points: ability to build relationships with on-site clients and customers
- Bonus points: comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
Benefits:
- Post-offer health screenings and proof and/or completion of required vaccinations, with case-by-case exemption review
- Reasonable accommodations for individuals with physical and mental disabilities
- Equal employment opportunity and non-discrimination protections
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