Healthcare Scheduler
Posted 15ds ago
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Job Description
Healthcare Scheduler responsible for scheduling patient appointments at Banner Health. Providing customer service while coordinating with healthcare providers and facilities to ensure patient care.
Responsibilities:
- Responsible for scheduling across the system for physicians, medical facilities and medical practices
- Coordinate all aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits, and payment expectations
- Schedules medical appointments through coordination of patients, providers, and facility resources
- Effectively schedules appointments leveraging various electronic medical record/scheduling software systems
- Obtains patient demographics, insurance information, and necessary documents
- Provides patients with information, pre and post-test instruction
- Effectively communicates and builds impactful relationships with patients, facilities, providers, and other clinical colleagues
Requirements:
- High school diploma/GED or equivalent working knowledge
- Minimum of 1 or more years of customer service or related experience in a healthcare setting
- Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment
- Ability to use technology tools to research and obtain accurate information to respond to customer inquiries
- Excellent interpersonal and communication skills
- Must have the ability to follow oral and written directions
- Requires effective teamwork skills and the ability to meet deadlines and productivity standards
Benefits:
- Equipment will be provided
- Cameras are required during trainings and meetings








