Hotel Partner Onboarding Associate
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Hotel Partner Onboarding Associate handling onboarding for independent hotels in the West Coast. Ensuring a seamless process from agreement to launch on a travel marketplace.
Responsibilities:
- Own the post-sale onboarding journey for a portfolio of roughly 80 hotel partners at various stages of activation.
- Guide properties through content review, profile setup, connectivity verification, and rate and availability loading.
- Communicate progress, blockers, and next steps to hotel partners via phone, email, and video, building rapport and trust quickly.
- Keep Senior Account Executives informed on onboarding status and timelines for each property in their book.
- Coordinate cross-functionally with content, connectivity, and market management teams to remove blockers and accelerate go-live.
- Ensure compliance with Know Your Partner legislation and platform content standards before setting properties live.
- Hand off newly live properties to Market Managers for ongoing relationship management.
- Support Market Management with additional projects related to rates, availability, and supply optimization as needed.
- Maintain detailed, well organized tracking of every property in your portfolio so nothing falls through the cracks.
Requirements:
- 2 to 3 years of account management, partner support, or client services experience with a track record of hitting or exceeding targets.
- Exceptional detail orientation and the ability to track many moving parts simultaneously without losing momentum.
- Strong stakeholder management skills, with comfort coordinating across internal teams and external partners.
- Excellent phone presence and the ability to build rapport quickly in a customer-facing setting.
- Clear written communication, including strong grammar, spelling, and email professionalism.
- Strong organization, time management, and prioritization skills in a high-volume environment.
- Self-starter mindset with an adaptable, hungry, and tenacious approach to work.
- Located in the Pacific or Mountain time zone and able to work standard West Coast business hours.
Similar Jobs
Affiliate Specialist
Affiliate Partnerships Specialist managing affiliate marketing campaigns for clients at a remote-first agency. Supporting partner recruitment, optimizing performance, and driving meaningful results through strategic partnerships.
Affiliate Manager
Creator Affiliate Manager tasked with scaling a new TikTok-first affiliate program at BetterMe Store. Collaborating cross-functionally to leverage trends and enhance performance marketing efforts.
Franchise Partner Levamentum AELFI
Become a franchise partner in the growing market of home care services in Germany. Leverage a well-proven system and receive support for your own care business.
Executive Partner, CIO Advisory – State & Local Government Clients
Executive Partner (CIO Advisory) providing strategic advisement to State and Local Government clients. Managing a portfolio of 25+ members with a focus on solutions and engagement.
Executive Partner, CIO Advisory – State & Local Government
Executive Partner advising digital/technology leaders in State and Local Government for Gartner. Managing member portfolios and delivering customized innovative solutions based on strategic priorities.
Loan Partner
Loan Partner I supporting loan officers by managing schedules and appointments for mortgage processing. Join CrossCountry Mortgage, the nation's top distributed retail mortgage lender.
Loan Partner
Loan Partner processing mortgage applications, issuing pre-approvals, and ensuring timely loan closings. Responsible for client and team communication, maintaining high service standards in a fast-paced environment.
Part Time School Improvement Partner – Contractor
Part Time School Improvement Partner supporting instructional practices and data analysis to promote student learning in Alabama. Collaborating with teachers and principals to implement school improvement strategies.
Hiring Partner – Contract, 6 Months
Hiring Partner managing full lifecycle recruiting for technology roles at SimSpace. Collaborating with diverse teams to enhance candidate experiences and build talent pipelines for growth.
Senior CRA II – Site Care Partner – Sponsor Dedicated
Sr. CRA II responsible for site management and monitoring in clinical research for Syneos Health. Ensuring compliance with guidelines and managing site personnel as part of a global team.
Executive Partner – Data & Analytics
Executive Partner focused on Data & Analytics delivering expert insights to C-level clients. Managing relationships with Chief Data & Analytics Officers from Fortune 1000 organizations and government agencies.
Senior Research Partner
Research Partner guiding customers in integrating user research into product development processes. Collaborating with Sales and Customer Success to drive user insights in a fast-paced environment.
TikTok Shop Growth & Affiliate Manager
TikTok Shop Growth & Affiliate Manager driving growth through TikTok Shop and affiliate marketing for a US client. Requires experience managing TikTok platforms and collaborations with creators.
TikTok Shop Growth & Affiliate Manager
TikTok Shop Growth & Affiliate Manager for a US-based company. Lead TikTok Shop presence and build affiliate networks for e-commerce growth in a fully remote role.
Research Partner – Part Time
Part-time Research Partner serving as the face of Sprig in the UX research community. Creating content and building relationships to enhance Sprig’s presence at industry events.
Onlinemarketing Manager – Fokus Affiliate, Teilzeit 20 Stunden
Online Marketing Manager focusing on Affiliate within ROSE's Performance Marketing Team. Responsible for the affiliate budget and enhancing online marketing potentials.
Online Marketing Manager – Affiliate (Part-time)
Online Marketing Manager responsible for managing budgets and developing content for the Affiliate channel. Collaborating with marketing managers and identifying new online marketing potentials to boost visibility and revenue.
Online Marketing Manager – Affiliate Focus
Onlinemarketing Manager focusing on Affiliate marketing with budget responsibilities. Collaborating with marketing managers to enhance brand visibility and revenue, working remotely from Hamburg.
Change Management Partner
Change Management Partner driving enterprise-wide change initiatives supporting various departments. Leading change management efforts and ensuring successful adoption and sustainability of changes across the organization.
Activation Partner
Activation Partner at Totango guiding customers from contract signature to first measurable moment of impact. Own the activation journey while collaborating with cross-functional teams for customer success.