HRIS Analyst
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Job Description
Associate HRIS Analyst supporting Workday ERP and iCIMS ATS for a leading U.S. anesthesia practice. Troubleshooting systems, testing enhancements, and assisting business users.
Responsibilities:
- Provides first-level support for Workday ERP and iCIMS users, troubleshooting, resolving issues, and escalating complex cases
- Gathers and documents functional requirements for system enhancements and updates
- Performs system testing, including user acceptance testing (UAT)
- Develops end-user training materials, guides, and documentation
- Supports iCIMS and Workday modules including HCM, payroll, finance, and time tracking
- Monitors and responds to support tickets using internal tracking tools
- Collaborates with IT and business teams to ensure integrations function correctly and data flows seamlessly
- Participates in system upgrades, patch testing, and regression testing
- Assists with data analysis and reporting within HR systems for business decisions and compliance needs
- Stays current on system best practices, new features, and updates
Requirements:
- Bachelor’s degree in information technology, business administration, finance, human resources, or a related field (or equivalent experience)
- 1-3 years of experience in IT support, ERP administration, HR, HRIS, finance support, or a related field
- Exposure to Workday ERP and iCIMS or other enterprise systems is preferred but not required
- Experience with ticketing systems and basic SQL knowledge is a plus
- Basic understanding of ERP systems, preferably Workday and iCIMS, or a strong willingness to learn
- Strong problem-solving skills with the ability to analyze issues and identify root causes
- Excellent verbal and written communication skills to interact with business users and technical teams
- High attention to detail with strong analytical and troubleshooting abilities
- Ability to manage multiple tasks in a fast-paced environment and meet deadlines
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) and familiarity with reporting tools
- Basic knowledge of business processes in HR, finance, or payroll is a plus
- Team-oriented with a customer service mindset and a proactive approach to problem resolution
- Ability to meet the stated physical requirements, with or without reasonable accommodation
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