Implementation Consultant, German Speaking
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Job Description
Implementation Consultant focusing on CRM and ERP solutions for clients. Manage client onboarding and project implementation for a leading event management software company.
Responsibilities:
- Manage CRM and ERP software implementation projects for clients with 5-500 users.
- Participate in functional and technical working groups and progress meetings.
- Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
- Work closely with the Implementation Team, including Project Managers, Principal Consultants and Technical Services resources.
- Design and deliver key stakeholder training on system configuration as well as end user training.
- Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.
Requirements:
- 1+ Years of experience in Enterprise SaaS or Software Implementation
- 2+ Years of experience as an Implementation Consultant acting as a billable resource with a utilization target
- German and English language proficiencies
- Excellent organizational, written, and verbal communication skills
- Ability and availability for travel (up to 40%) to customer sites for face-to-face meetings, as requested by the customer
- Preferred Qualifications: Self-motivated and perform independently in a fast-paced environment
- Communicates clearly, delivering highly complex information in a polished, precise and compelling manner
- Effectively collaborates, readily involving others when necessary to successfully accomplish individual and group goals
- Time management skills
- Solution-focused while putting the Customer experience first
- Experience with Mavenlink (Kantata) and/or Momentus Software a plus
- Venue and/or Exhibition industry experience preferred but not required
Benefits:
- Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues
- Professional Development: We encourage continuous development through our partnership with LinkedIn Learning
- Accessibility & Work Environment: Momentus Technologies is committed to fostering an inclusive and accessible work environment. If you require any accommodations during the recruitment process or in your role, please let us know. We are happy to support your needs
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