Implementation Specialist
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Job Description
Implementation Specialist leading Raintree integrations for U.S. Physical Therapy clinics nationwide. Ensuring deployment, standardization, and adoption of features across multiple Raintree environments.
Responsibilities:
- Lead end-to-end implementation of Raintree integrations, including planning, installation, configuration, testing, and deployment
- Configure and optimize Raintree environments to support new integrations and features
- Manage large-scale rollout strategy across 120 Raintree environments, ensuring consistency and minimal disruption
- Collaborate with internal stakeholders (IT, operations, clinical teams, vendors) to gather requirements and align solutions
- Troubleshoot integration issues and provide timely resolution during and after deployment
- Develop and maintain deployment documentation, standard operating procedures, and configuration guides
- Provide training and support to end users and internal teams on new features and integrations
- Monitor system performance post-deployment and recommend improvements
- Ensure compliance with data security, HIPAA, and organizational standards
Requirements:
- Proven experience working with Raintree Systems (EMR/EHR/PM platform)
- Hands-on experience implementing and configuring Raintree integrations (e.g., billing, clearinghouses, APIs, third-party tools)
- Experience managing multi-site or enterprise-level deployments
- Strong understanding of healthcare workflows, particularly in rehab therapy or similar settings
- Ability to troubleshoot technical issues across integrations, interfaces, and environments
- Experience with data migration, system configuration, and testing methodologies
- Strong project management and organizational skills
- Experience rolling out multilocation solutions (preferred)
- Familiarity with HL7, APIs, or other healthcare integration standards (preferred)
- Experience working with cloud-based or multi-tenant environments (preferred)
- Background in healthcare IT consulting or EMR implementations (preferred)
Benefits:
- Great costs on Medical, Dental and Vision.
- Competitive compensation and bonus.
- Comprehensive benefits.
- Generous paid time off with holidays.
- Continuous mentoring to further your career path.
- Great close-knit team environment.
- We work hard, but we have fun!
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