Implementation Consultant – POS, Cashless
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Job Description
Implementation Consultant responsible for cashless payment solutions as part of Transact and CBORD. Engaging with clients to deliver tailored system implementations and ongoing support.
Responsibilities:
- This role is a part of our Global Services team
- Responsible for implementing campus card solutions for commerce and security around the world
- Participating as a technical team member in the implementation of the Quickcharge cashless payment and point of sale solution
- Managing installation, configuration, training and client support
- Delivering on-site or remote installation and go-live support for clients
- Delivering expert training and consultative services to provide optimal system functionality
- Assisting the Project Management team with the coordination of hardware shipment
- Configuration of interfaces with 3rd party HR and Payroll systems
- Configuration of Point-of-Sale devices, menus and related features
- Working with credit card gateways to configure POS devices for credit card processing
- Complying with PCI compliance standards during installation of credit card integrations
- Working with 3rd party vendors to complete project deliverables
- Troubleshooting of both hardware and software related issues
- Can travel up to 25% domestically
- Can lift up to 50 pounds and use hand tools
- Can bend, kneel or twist to complete hardware installation
Requirements:
- Has a degree or certificate in a technical or IT concentration
- Can learn and master new and existing Transact service offerings
- Has a knowledge of MS Office and other MS products
- Has strong interpersonal skills with excellent oral and written communication skills
- Is extremely detail-oriented and driven
- Is client-focused
- A background with retail Point-of-Sale or Cashless systems is a plus
- Experience working in large healthcare or business clients is a plus
- SQL database and SSO authentication experience is a plus
- Experience working in a client technical support role is a plus
- Familiarity with PCI Compliance standards is beneficial
- Experience with inventory tracking and management is a plus
Benefits:
- Employer paid Life Insurance / AD&D / Short-Term Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
- Access to FSA Plans & Commuter Benefit Plans
- 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay
- Both your contribution and the company contribution are immediately 100% vested.
- Access to the Roper Employee Stock Purchase Plan
- Paid Parental Leave Program
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