Inbound Sales Representative
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Job Description
Inbound Sales Representative selling Consumer Cellular’s affordable wireless plans and devices. Consulting with customers, overcoming objections, and closing sales through exceptional service.
Responsibilities:
- Serve as the first point of contact for customers learning about wireless plans and services
- Use a consultative approach and discovery questions to understand customer needs
- Recommend tailored products and services based on customers’ budgets and lifestyles
- Overcome objections by addressing concerns and highlighting Consumer Cellular’s value
- Close sales and welcome customers to Consumer Cellular
- Maintain accurate records using CXOne and other internal tools
- Deliver an exceptional customer experience while operating with integrity
- Collaborate as a team in a fast-paced, goal-oriented environment
Requirements:
- Minimum 1 year of sales experience (inbound, outbound, or retail)
- Experience closing sales and meeting metrics and quotas
- Strong communication and active listening skills
- Comfortable using Microsoft Office Suite (Word, Excel, Outlook)
- Proficient in navigating a PC and web browsers
- Ability to think on your feet, ask the right questions, and close sales
- Self-starter with a desire to succeed and grow within the company
- Must reside within 50 miles of the center
- Pre-employment background check and drug screen required
Benefits:
- Uncapped commission
- Career development and promotion from within
- Comprehensive training and ongoing support
- Winning team environment that values input and celebrates success
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