Inside Sales Representative, Japanese – Temporary
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Job Description
Inside Sales Representative for a software company focused on customer relations and licensing. This role involves managing clients and driving sales initiatives on a temporary basis.
Responsibilities:
- Support our end-users, channel partners, and Seagull’s APAC Sales Team
- Manage existing clients
- Help drive our leads management program
- Consult with clients on appropriate product licensing options and provide dedicated support for renewals.
- Prospect, develop, and follow up on new customer relationships
- Partner with the Sales Team to collaborate on accounts, channel partners and opportunities
- Accurately manage data in our Salesforce database
- Interface as necessary with our Accounting, Marketing and Support departments
- Proactively manage a sales pipeline to accurately reflect opportunity activity
- Generate software license opportunities and quotes based on the product interest and prospect qualification with Partners and End Users in a specific geography
- Follow-up with partners on a regular basis to ensure alignment on customer needs and buying cycles
- Manage sales queues, answer customer and partner questions and facilitate orders in a timely manner.
- Identify up-sell and cross-sell opportunities through interactions with Partners and End Users
- Utilize Seagull’s specific sales process to track all assigned opportunities.
- Track and manage all opportunities through Salesforce
- Comply with sales processes and input from sales management
- Promptly process phone, email, web form and web chat inquiries
- Discuss activities, opportunities and issues with an immediate supervisor on a daily or as needed basis
- Participate in bi-weekly sales pipeline reviews
- Travel 1-2 times a year to participate in industry conferences and shows
Requirements:
- 3+ years Inside Sales experience
- Excellent command of Japanese is required.
- JLPT N1 certificate is mandatory for non-native Japanese speakers.
- Basic to intermediate command of English for routine workplace communication and documentation.
- Familiarity with distribution channels, value added sales and/or direct sales.
- Excellent verbal and written communication skills
- Good organizational habits and outstanding attention to detail
- Experience with CRM applications and order entry software
- Dedication to outstanding customer service
- Positive, team-oriented attitude
- Experience using Windows and common Windows software
- Genuine interest in high-tech products.
Benefits:
- 10-month temporary position
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