Inside Sales Representative
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Job Description
Inside Sales Representative responsible for driving BenefitHub's growth by identifying and closing new SMB opportunities. Focusing on outbound and inbound sales efforts with strong customer collaboration.
Responsibilities:
- Proactively identify and pursue new sales opportunities through outbound calls, email campaigns, and social outreach
- Qualify inbound leads and convert prospects into customers
- Conduct discovery calls and virtual product demonstrations to articulate BenefitHub’s value proposition
- Manage the full sales cycle for small to mid-sized accounts (less than 1,000 employees), from initial contact through close
- Maintain accurate and up-to-date records in CRM system (e.g., HubSpot)
- Complete weekly/monthly reports as requested, and develop proficiency in HubSpot outbound automation in support of outreach
- Collaborate with marketing, account management, legal, and onboarding teams to ensure smooth handoffs
- Consistently meet or exceed individual sales targets and activity metrics
- Develop an understanding of BenefitHub’s various offerings, solutions, and technology
- Responsible for cross selling existing clients, transitioning from the current legacy BenefitHub platform to our new SMB based BenefitHub Premier offering
- Stay informed on industry trends, competitive offerings, and BenefitHub product updates
Requirements:
- 1–3 years of inside sales, business development, or related new account acquisition experience (B2B preferred)
- Bachelor’s degree in business, or relevant domain
- Strong communication and presentation skills, both written and verbal, with the ability to communicate effectively in web demos and presentations to multiple functional levels of management
- Ability to build rapport quickly and uncover customer needs
- Comfortable with outbound prospecting and objection handling
- Experience using CRM and sales engagement tools
- Demonstrated ability to manage a high-volume pipeline while working on multiple tasks and projects simultaneously
- Highly organized with strong time- and contact-management skills
- Self-motivated, coachable, and results-driven
- Experience selling SaaS, HR technology, benefits, or employee engagement solutions (preferred)
- Benefits, HR and Insurance experience (preferred)
- Familiarity with selling to HR, benefits, or executive stakeholders (preferred)
- Remote sales experience (preferred)
Benefits:
- Competitive base salary plus commission
- Comprehensive benefits package
- Remote-friendly work environment
- Career growth and advancement opportunities
- Collaborative, mission-driven company culture
- Medical, Vision, and Dental (Employer paid 75% of monthly contributions)
- Domestic Partner Coverage for all insurance plans
- 100% employer-paid Life Insurance
- 401(K) retirement plan options (including employer contribution)
- Generous Paid Time Off (PTO)
- Generous Paid Paternity and Maternity Leave Policies
- 11 Holidays (Including office closed day after Thanksgiving)
- Flexible work schedules
- Collaborative and innovative work environment
- Career growth and advancement opportunities
- Remote-friendly work arrangements
- Employee discount program
- Flexible Spending Account program
- Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident)
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