Lead Business Analyst
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Job Description
Lead Business Analyst coordinating requirements, Jira backlogs, and Agile delivery across modernization workstreams. Supporting ICF’s technology and advisory services for complex client challenges.
Responsibilities:
- Lead and coordinate Business Analysts across multiple program workstreams
- Establish consistent requirements practices, documentation standards, and quality expectations
- Review requirements, user stories, acceptance criteria, process documentation, and other BA deliverables
- Coordinate BA workload and identify cross-team dependencies, requirements gaps, and areas needing additional analysis
- Understand complex business processes and system requirements in a digital modernization environment
- Lead requirements elicitation and analysis
- Translate business needs into user stories, acceptance criteria, functional requirements, and supporting artifacts
- Analyze and document APIs, data flows, integrations, edge cases, business rules, and dependencies
- Manage and maintain Jira backlogs, including refinement, prioritization, traceability, and development readiness
- Create and maintain functional, delivery, and governance documentation in Confluence
- Support governance, intake, review, and acceptance processes
- Lead definition and refinement of new features and functionality
- Collaborate with architects and developers on solution designs, integrations, system interfaces, and technical dependencies
- Produce and interpret process flows, data mappings, interface definitions, reporting requirements, and functional specifications
- Collaborate on wireframes, user flows, and prototypes
- Facilitate requirements sessions, workshops, and cross-team collaboration
- Support system demonstrations, incremental reviews, acceptance checkpoints, and related deliverables
- Apply Agile best practices and support continuous improvement across teams
Requirements:
- 8+ years of Business Analyst experience supporting application development, digital transformation, and/or system modernization initiatives
- Experience serving as a Lead Business Analyst on a large, complex application development or modernization program involving multiple teams or workstreams
- Experience leading, mentoring, and coordinating other Business Analysts
- Extensive experience facilitating requirements elicitation sessions with diverse business and technical stakeholders
- 5+ years documenting requirements and specifications for web-based or enterprise systems
- 5+ years working in a mature Agile delivery environment such as Scrum or Kanban
- Ability to translate complex business processes into user stories, acceptance criteria, process flows, functional requirements, and implementation-ready artifacts
- Hands-on experience with Jira
- Hands-on experience with Confluence or comparable collaboration platform
- Working knowledge of modern software development lifecycles, requirements traceability, integration testing, and release validation
- Strong professional and technical writing skills
- Strong verbal communication and facilitation skills
- Strong analytical, organizational, and problem-solving skills
- Ability to work across multiple teams and workstreams
- Must be a U.S. Citizen or Permanent Lawful Resident (Green Card Holder)
- Must reside in and perform work within the United States
- Ability to obtain and maintain Public Trust clearance
- Bachelor’s degree preferred, or equivalent years of professional experience
- Agile or Scrum certification preferred
- Figma experience highly desirable
- Experience with legacy system modernization, APIs, system interfaces, and data integrations
- Experience with governance, intake, and acceptance processes
- Experience creating polished client-facing documentation
- Experience translating business requirements into application experiences
- Experience using Mural or similar collaborative tools
- Experience scoping and decomposing complex work for Agile execution
- Experience managing requirements dependencies across teams or workstreams
- Ability to operate independently and provide leadership in a fast-paced delivery environment
Benefits:
- Equal opportunity employer
- Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs
- Benefits offerings referenced through Transparency in Coverage Act
- Opportunity to collaborate and pursue personal and professional goals
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