Key Account Manager
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Job Description
Key Account Manager for JMVision GmbH ensuring client satisfaction and increasing performance remotely across Germany. Analyzing KPIs and driving upsells with flexible work arrangements.
Responsibilities:
- High-level client management: You guide new clients through onboarding, support them throughout the collaboration, and serve as their direct point of contact for all questions
- Own campaign performance: You analyze KPIs in weekly meetings, identify optimization opportunities, and ensure the numbers are on track
- Proactively drive upsells and renewals: You present clients with new possibilities and work with them to develop additional collaboration opportunities
- Close coordination with Sales, Creative and Campaign Management — ensuring every step is aligned so clients achieve maximum results
- Clear communication and structure: You deliver measurable progress and keep all stakeholders up to date
Requirements:
- Confident presence in conversations with managing directors — ideally you have agency or sales experience
- Strong communicator: You can explain and inspire, but also take a clear position when required
- Sales affinity: You identify opportunities for upsells and renewals and pursue them proactively
- Structured working style, self-responsibility and a high standard of quality
- Solution- and result-oriented: You think proactively, recognize potential and find a good path even in critical phases
- Drive and a desire to develop yourself and your clients over the long term
- We do not place emphasis on specific educational paths — it is more important that you already have initial experience in client management or sales.
Benefits:
- Competitive base salary of €3,000 to €3,500 plus attractive commissions for successful upsells and renewals
- A permanent employment contract with flexible working hours and the option to work 100% remotely
- 30 days of vacation plus additional benefits such as bonuses, company events, training and continuing education
- Structured onboarding and training in communication, client management and performance analysis
- Modern tools and lean processes — so you can fully focus on your clients
- A young, dynamic team with rapid advancement opportunities toward project management or team leadership
- A product that is unique in the market and that customers currently genuinely need
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