Principal Business Process Analyst
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Job Description
Principal Business Process Analyst driving Agile delivery, Jira tracking, and process optimization. Supporting GDIT’s technology and mission services for U.S. government customers.
Responsibilities:
- Lead day-to-day project management activities, including schedule development, milestone tracking, dependency management, and risk/issue mitigation
- Maintain project plans, dashboards, status reports, and delivery roadmaps
- Track progress across multiple Scrum and Kanban teams using Jira
- Follow up on action items, deliverables, blockers, and stakeholder requests
- Establish repeatable project workflows and documentation standards
- Facilitate sprint planning, backlog refinement, daily standups, reviews, and retrospectives
- Remove impediments and improve communication flow across cross-functional teams
- Monitor sprint health metrics including velocity, burndown, capacity, and flow
- Manage Jira workflows, boards, tasks, and queries
- Elicit, document, and validate business and functional requirements
- Translate requirements into user stories and acceptance criteria
- Document end-to-end processes and identify optimization, automation, or reengineering opportunities
- Partner with SMEs, technical teams, analysts, and operations staff
- Maintain structured documentation and linked artifacts in Confluence
- Leverage AI tools for project tracking, workflow automation, documentation updates, and multi-project coordination
Requirements:
- Bachelor’s degree
- 8+ years of project management, business analysis, or Agile delivery experience
- Proven experience tracking projects, managing schedules, writing requirements, and developing user stories
- Proficiency with Jira and Confluence for project management, requirements tracking, and workflow documentation
- PMP certification
- US citizenship
- Ability to obtain/maintain BI Full 6C (T4) public trust requirement
- Understanding of ITIL or other process improvement frameworks
- Experience integrating business and operational data into Jira and Confluence for traceability, reporting, and workflow automation
Benefits:
- Full-flex work week
- 401K with company match
- Internal mobility team dedicated to helping you own your career
- Collaborative teams of highly motivated critical thinkers and innovators
- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- Vacation, sick and personal time
- Paid holidays
- Paid parental leave
- Military leave
- Bereavement leave
- Jury duty leave
- Up to 160 hours of paid family leave in a rolling 12 month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
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