Lead Director Digital Product – Chronic Condition Management
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lead CVS Health’s Epic-based digital products for chronic condition management. Direct multidisciplinary teams improving outpatient care pathways, patient outcomes, and medical costs.
Responsibilities:
- Lead technology product strategy and end-to-end execution for chronic condition programs, including Compass Rose programs
- Coordinate with Clinical Documentation, Clinic Operations, Quality & Stars, and Digital business technology domains
- Partner with clinical and business operational leaders to shape end-to-end technology pathways for safe, high-quality outpatient care
- Lead multidisciplinary teams of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers
- Translate clinical vision into scalable technology roadmaps focused on patient outcomes, safety, patient and care-team experience, and lowering total cost of care
- Partner with healthcare delivery leadership on efficient, safe care models and reduced administrative burden
- Serve as a strategic thought partner for CVS HCD business stakeholders defining care model strategy
- Drive cross-functional technology solutions and end-to-end product execution
- Establish shared outcome metrics tied to clinical quality, patient experience, and financial performance
- Transform clinical ideas into problem statements, product specifications, and Epic/technology architectures
- Own end-to-end technology design, technical requirements, technology build, product roadmap, and backlogs
- Integrate external data sources, including claims data, remote monitoring, and health plan feeds, with internal Epic workflows
- Manage the technology lifecycle from problem discovery through solutioning, build, deployment, and measurable outcome realization
- Establish feedback loops and iterative improvement cycles
- Scale solutions across Value-Based Care and Fee-For-Service delivery environments
- Lead, mentor, and build high-performing product and cross-functional technology teams
- Foster a culture of curiosity, resilience, problem-solving, joy, and high engagement
Requirements:
- Bachelor’s degree required
- Graduate degree and/or clinical background preferred (RN, MD, DO, NP, PA)
- 10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic
- Expertise with value-based care models, retail health, and Epic as a core care delivery platform
- Proven ability to communicate, influence, and build trust with senior executive stakeholders and frontline team members
- Hands-on experience with Epic EHR workflows and module configurations
- Experience translating operational requirements into Epic build
- Understanding of how external health data enriches EHR clinical workflows
- Deep familiarity with clinical operations, Quality Improvement methodologies, Value-Based Care constructs, Fee-For-Service operational dynamics, and medical cost initiative care pathways
- Track record of leading cross-functional teams to deliver high-scale technology-backed clinical interventions
- Exceptional analytical rigor and ability to frame ambiguous clinical challenges into structured problem statements
- Demonstrated ability to lead and build high-trust teams
- Proven history of partnering with primary care delivery networks, retail clinics, and/or value-based care organizations to improve medical cost trends and clinical care pathways
Benefits:
- CVS Health bonus, commission or short-term incentive program
- Equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
Similar Jobs
Lead Director – Digital Product, Clinical Documents & Care Delivery Products
Lead CVS Health’s Epic-enabled clinical product strategy for documentation, virtual care, and outpatient delivery. Guide multidisciplinary teams improving patient outcomes, experience, and medical costs.
Director, Learning Technology
Learning Technology Director advancing custom learning platforms for the National Council for Mental Wellbeing. Leading technical strategy, product delivery and a team supporting mental health education programs.
Field Medical Outcomes Director, non-MD
Field Medical Outcomes Director at Pfizer, applying real-world data, HEOR, and clinical informatics to improve population health. Leading medical strategy and customer partnerships across Texas.
Field Medical Outcomes Director, MD
Pfizer Field Medical Outcomes Director advancing population health through real-world evidence, pharmacoeconomics, and healthcare technology. Advising payers and organized healthcare customers on Pfizer medicines and outcomes.
Field Medical Outcomes Director – non-MD
Field Medical Outcomes Director advancing Pfizer medicines through real-world evidence, pharmacoeconomics, and HIT. Improving payer and organized-customer decisions and population health.
Mission Director – Army
Mission Director owning Army Aviation business development, contract execution, and portfolio growth. Defense Unicorns delivers secure cloud-native software and continuous delivery solutions for federal customers.
Director – Executive Engagement
Director building executive advisor, customer, and analyst relationships for Syndio’s pay governance platform. Designing executive programs that strengthen market credibility and drive revenue.
Senior Director, Global Clinical Development
Senior Director leading global immunology clinical development at Otsuka, a healthcare and pharmaceutical company. Overseeing trials, regulatory submissions, CROs, and cross-functional study teams.
Strategic Programs Director
Strategic Programs Director partnering with Haemonetics’ COO to lead enterprise transformation, operational excellence, and growth initiatives. Governing complex cross-functional programs and driving measurable business outcomes.
Senior Director, Training Delivery
Senior Director leading outsourced healthcare training strategy, governance, and readiness for Centene. Standardizing BPO partner delivery to improve learner quality and healthcare outcomes.
Enterprise Practice Director – CE, F&O
Microsoft Dynamics 365 practice director leading AI-first CE and F&O transformation. Owning P&L, client delivery, growth, and scalable AI-enabled outcomes across North America.
Associate Director, Patient Services and Distribution Case Management
Patient services case manager supporting BeOne’s oncology therapy access and specialty pharmacy distribution network. Resolving reimbursement barriers and coordinating patient cases across the Great Lakes/Northeast territory.
Director, Managed Review Services
Director growing Conduent's Managed Review Services revenue and operations across U.S. and UK markets. Leading client relationships, profitability, delivery quality, and team development.
Director of Project Controls
Director of Project Controls building standardized cost, schedule, risk, and change controls. Supporting Riot Platforms’ digital infrastructure and construction projects.
Senior Director, Reimbursement – Oncology
Senior Director leading reimbursement, billing, and patient access strategy for Guardant Health’s precision oncology testing business. Automating revenue-cycle processes and managing payer, provider, and billing operations.
Director, Anaerobic Wastewater Treatment
Director serving as technical authority for anaerobic wastewater treatment at Mobius Renewables, converting wastewater biogas into renewable natural gas. Optimizing treatment systems, feedstocks, and plant performance across U.S. facilities.
Director, Environmental Planning
Environmental services business development director driving growth in Florida’s water and energy sectors. Leading projects, regulatory coordination, client relationships, and team development for ICF.
Associate Director, Biostatistics
Associate Director, Biostatistics supporting BeOne’s hematology clinical trials and cancer drug development. Developing statistical analyses, interpreting trial data, and supporting regulatory submissions.
Delivery Director – Project Delivery
Delivery Director leading Azure consulting portfolios, executive client relationships, and financial performance at 3Cloud. Guiding delivery leaders, governance, account growth, and strategic pursuits.
Director, Professional Services Group
Director leading P&C insurance consulting engagements for Martin, a tech-enabled insurance advisory firm. Scoping client work, safeguarding quality, growing accounts, and mentoring consultants.