Lead Product Designer – AI, Agentic Workflows
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Job Description
Lead Product Designer for AI & agentic workflows at Mural, designing systems for collaboration with AI agents. Defining interaction patterns for effective user-agent collaboration.
Responsibilities:
- Use code as a primary design tool to explore ideas, interactions, and system behaviors, especially for agentic workflows
- Rapidly prototype concepts using AI-native tools and “vibe coding” to simulate real interactions, not just visuals
- Define how agents behave, communicate, and take action across different moments in a workflow, then express those behaviors through interactive prototypes
- Partner closely with engineering to evolve prototypes into scalable implementations, without owning production code
- Create interaction models for human and multi-agent collaboration, including orchestration, handoffs, and shared context.
- Design platform-level components and primitives for AI.
- Translate complex system behavior into clear, usable experiences, balancing visibility, control, and autonomy.
- Use Figma and other tools to refine, document, and communicate, not as the starting point for design thinking
- Contribute to a culture where design artifacts are living systems
- Model design excellence for peers, mentoring others in visual craft, systems design, and conceptual development.
- Contribute to our culture of learning and lead how the team thinks about AI, not as features, but as systems with behavior and responsibility.
- Partner with design systems, research, and engineering teams to elevate quality and create unified experiences.
- Influence product strategy through design-led exploration and storytelling that clarifies opportunity spaces.
- Champion accessibility, internationalization, and emotional engagement as core aspects of product design.
- Reframe problems and connect dots across product areas, designing beyond feature asks to improve whole journeys.
- Lead and facilitate workshops or design sprints to drive alignment and accelerate strategic decision-making.
- Collaborate with product, research, and data partners to define success metrics and evaluate impact.
- Advocate through example for design’s role in shaping product vision, not just execution.
Requirements:
- 10+ years of product design experience with a focus on complex, desktop consumer or enterprise applications.
- Familiarity with AI-assisted or agent-based experiences, including ambiguity around roles and autonomy.
- Proven ability to contribute to high-quality design systems and product experiences at scale.
- Exceptional craft: visual clarity, spacing, motion, and interaction polish are second nature.
- Strong systems thinking: understands how design decisions cascade across flows, surfaces, and user journeys.
- Experience designing for both enterprise and consumer audiences, balancing complexity with clarity.
- Deep empathy for diverse, global users and experience designing for accessibility, personalization, and inclusivity.
- Curiosity and proactive problem solving: you explore edge cases, anticipate constraints, and think beyond the immediate brief.
- Experience working cross-functionally in highly collaborative, iterative environments.
- Comfort operating in undefined spaces where patterns do not yet exist.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities
- Bonuses
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