LMS Systems & Training Operations Coordinator, Bilingual English/Spanish
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Job Description
Own and manage LMS systems and training operations for participant data integrity and program execution. Troubleshoot issues and ensure seamless training delivery.
Responsibilities:
- Own LMS platform end-to-end (LearnWorlds or equivalent)
- Manage: Course setup and structure
- Participant enrollment and access
- Permissions and user management
- Troubleshoot LMS issues independently in real time
- Maintain data integrity across LMS and CRM (HubSpot)
- Identify and resolve system issues proactively
- Ensure all LMS workflows support accurate reporting and program delivery
- Maintain accurate participant data across LMS and HubSpot
- Ensure alignment between registration, enrollment, and reporting
- Identify and resolve discrepancies across systems
- Support reporting accuracy for trainings and programs
- Coordinate logistics for training programs and support groups
- Monitor participant progress, attendance, and completion
- Ensure all communications, materials, and systems are aligned
- Resolve operational issues during live programs
- Lead Zoom session setup and management
- Troubleshoot participant access and technical issues in real time
- Support facilitators during sessions.
Requirements:
- 3+ years managing an LMS at the admin level (required)
- Must have directly handled: Course setup and structure
- Participant enrollment and access
- LMS troubleshooting
- System-level data management
- Experience with CRM systems (HubSpot or similar)
- Experience maintaining data accuracy across multiple systems
- Fluency in English and Spanish (required)
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