Manager, Clinical and Commercial Enablement
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Job Description
Manager of Clinical and Commercial Enablement working with Carlsmed’s education team. Supporting clinical utilization and understanding of Carlsmed technology platform across surgical and commercial teams.
Responsibilities:
- Provide clinical and technical support to surgeons, distribution partners, and the direct Carlsmed commercial team throughout the initial CORE case series (pre, intra, and postoperative phases)
- Independently support Carlsmed procedures in operating rooms to ensure a smooth handoff to the distribution partners
- Document all field interactions with surgeons, sales teams, and partners in Carlsmed systems
- Collaborate with Sales Training to create and deliver field-based training and continued education
- Support Sales Training and commercial leader onboarding new sales agents, surgeon customers, and healthcare institutions
- Contribute to the development and implementation of advanced training programs
Requirements:
- Bachelor’s degree in a related field
- Minimum of 10 years of experience in orthopedic/neurosurgical sales and service
- Minimum 7 years of Operating Room technical support for spinal fusion surgery
- Able to evaluate problems and find appropriate solutions to support surgeries and cases
- Experience with CRM to manage all customer interactions
Benefits:
- 100% of monthly healthcare, dental and vision insurance premiums
- 401(k) plan with employer matching
- Unlimited PTO
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