Manager – Implementation, Systems
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Job Description
Manager responsible for logistics training and system implementation at Ryder's Supply Chain Solutions division. Leading teams and streamlining operations with a customer-focused approach.
Responsibilities:
- Lead system and training excellence at scale by coaching and developing teams while driving accountability across logistics operations.
- Own the design and execution of logistics training strategies, including Train‑the‑Trainer programs that enable sustainable knowledge transfer.
- Act as the systems and process authority for WMS‑driven operations, supporting end users and resolving system and workflow challenges.
- Partner cross‑functionally with IT and business leaders to support system rollouts, testing, go‑live events, and post‑implementation stabilization.
- Translate data into action by tracking KPIs, analyzing performance trends, and recommending improvements that drive measurable results.
- Champion continuous improvement initiatives that streamline workflows, close performance gaps, and standardize best practices across locations.
- Create and maintain operational documentation including SOPs, work instructions, training tools, and system reference materials.
- Manage complex implementations and priorities, balancing timelines, milestones, and resources to support site launches and growth.
- Ensure operational readiness and compliance by maintaining accurate documentation, training adherence, and system readiness.
- Deliver a strong customer‑focused approach through proactive problem‑solving, follow‑through, and resolution in high‑volume environments.
Requirements:
- Bachelor's Degree in Supply Chain, Information Systems, or Business Administration, Preferred
- H.S. Diploma/GED, Required
- 7 years or more in systems implementation or logistics technology leadership, Required
- Experience leading startup operations is preferred
- Experience with systems development and training is preferred
- Up to 75% travel
Benefits:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
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