Manager, Officials
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Job Description
Manager of Officials leading Swimming Canada’s national officials portfolio during a 12-18 month coverage. Driving improvements to officials education, certification, and communications.
Responsibilities:
- Oversee the design, quality assurance, and continuous improvement of officials’ learning products (e-learning modules, clinics, facilitator supports).
- Manage the clinic update lifecycle end-to-end: intake of guidance, instructional design planning, partner review, approvals, publishing, and version control.
- Implement governance for education content.
- Lead the planning and execution of the Officials’ Symposium.
- Coordinate the Open Water Officials School.
- Serve as the primary staff lead for OCRC and related working groups/task teams.
- Provide staff support to officials working groups as required.
- Strengthen volunteer experience by creating clear onboarding resources, role clarity, and efficient meeting practices.
- Coordinate the logistics and compliance for appointed leadership officials at Swimming Canada and international events.
- Lead the Officials Recognition Program, and National Officials Travel Program.
- Lead the process for national meet equivalencies and level 5 applications.
- Lead the implementation and refinement of Swimming Canada’s Officials Certification Pathway.
- Modernize the Officials section of the Swimming Canada website.
- Build and maintain effective relationships with provincial/territorial partners and key officials.
Requirements:
- General knowledge of the officiating process/pathways in sport.
- Strong organizational and planning skills, with the ability to manage multiples initiatives at a time, and work comfortably in a deadline driven environment.
- Ability to be a self-starter, independently drive projects and tasks, as well work collaboratively as part of a team.
- Strong interpersonal skills to deal with various audiences, including leading teams of volunteers.
- Strong communication skills, with the ability to escalate and provide status updates on a regular basis.
- Strong verbal and writing skills in English are required, French language skills will be considered a strong asset.
- Ability to build and maintain relationships with internal and external groups.
- Strong in Microsoft Office, including use of SharePoint, Word, Excel, Outlook, and PowerPoint, or similar systems, with the ability to learn and use new systems.
- Currently legally eligible to work in Canada.
- General knowledge of e-learning practices would be considered an asset.
- General knowledge of competitive swimming, or the Canadian sport system would be considered an asset.
- Completion of post-secondary education or equivalent experience would be considered an asset.
Benefits:
- Health and dental benefits package as outlined in the Employee Handbook
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