Manager, Product Ownership
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Job Description
Product Ownership Manager leading up to eight Product Owners and modernizing healthcare platforms at Humana. Driving Agile backlog strategy, team development, and stakeholder alignment.
Responsibilities:
- Convey product vision and roadmap to an Agile delivery team by defining user stories and prioritizing the product backlog
- Lead, coach, and develop a team of up to eight Product Owners
- Set goals, manage performance, and support career growth
- Establish and reinforce product ownership best practices, including backlog management, story writing, acceptance criteria, prioritization, and value-based decision-making
- Act as the escalation point for prioritization, scope, and tactical decisions
- Participate in Agile and SAFe events such as PI Planning
- Communicate progress, risks, and outcomes to stakeholders and leadership
- Improve team processes, tools, and delivery effectiveness
- Partner with business stakeholders, technology teams, and operations leaders
- Support product teams modernizing associate- and provider-facing capabilities and platforms
- Ensure work is built in the right order, within budget, and on schedule
Requirements:
- Must be willing and able to support Eastern Standard Time (EST) business hours
- Minimum 5 years of professional experience in product ownership, product management, or a related role in an Agile environment
- Minimum 2 years of people leadership experience, including direct management of individual contributors
- Proven ability to coach others on Agile and product ownership practices
- Experience in healthcare, managed care, or similar enterprise environment
- Experience managing priorities across several teams or initiatives with competing demands
- Strong analytical and problem-solving skills, with the ability to work through ambiguity and find paths forward
- Effective written and verbal communication skills, with the ability to influence stakeholders at all levels
- Minimum download speed of 25 Mbps and upload speed of 10 Mbps
- Must work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
- Preferred: Experience leading Product Owners or product teams in a scaled Agile (SAFe) environment
- Preferred: SAFe certification, such as SAFe POPM or SAFe Agilist
- Preferred: Experience with platform modernization or digital transformation initiatives
- Preferred: Familiarity with Azure DevOps and/or JIRA Align
Benefits:
- Bonus incentive plan based upon company and/or individual performance
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Internet expense payment for associates working from home in California, Illinois, Montana, or South Dakota
- Telephone equipment appropriate to business requirements for Home or Hybrid Home/Office associates
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