Manager, Revenue Operations
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Job Description
Manager of Revenue Operations in Procurify, a remote-first company optimizing procurement and spend management. Focused on pipeline performance, sales efficiency, and customer lifecycle optimization.
Responsibilities:
- Support the execution and optimization of sales processes, from opportunity creation through close
- Maintain pipeline hygiene and ensure accurate opportunity data within Salesforce CRM
- Monitor pipeline performance and identify opportunities to improve conversion rates, cycle time, and sales velocity
- Support sales forecasting processes through data accuracy and structured reporting
- Support operational processes across the post-sale lifecycle, including onboarding, renewal, and expansion
- Partner with Customer Success to improve customer health tracking, renewal visibility, and retention workflows
- Identify and address friction points in the customer journey to improve retention and expansion outcomes
- Support segmentation and lifecycle management to better align customer engagement strategies
- Administer and optimize Salesforce CRM, including configuration, automation, and data integrity
- Build and maintain dashboards that provide visibility into pipeline health, sales performance, and customer lifecycle metrics.
Requirements:
- 3–5 years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or related roles in a B2B SaaS or high-growth technology environment
- Hands-on experience supporting sales teams and/or customer success teams, including pipeline management and post-sale processes
- Experience working with core tools, including:
- Salesforce CRM
- Platforms such as Gong and Vitally
- Experience working with pipeline data, forecasting support, and customer lifecycle reporting
- Exposure to automation or AI-enabled tools in revenue workflows or analysis.
Benefits:
- Flexible working: We’re a remote-first organization with flexible working hours. Work anywhere from within Canada!
- Responsible time off: We offer a flexible approach to time off; we trust our team to take the time they need to rest and recharge while staying accountable to their commitments.
- Extended health benefits: We prioritize our team’s health and well-being. We offer a competitive health, vision, and dental package along with an Employee Assistance Program (EAP), and a health and wellness spending account.
- Community initiatives: We have a strong commitment to giving back to our communities, including regular volunteer days, our Donate Your Day program, and education lunch and learns.
- Stock options: Everyone has a chance to own a part of Procurify with our competitive stock program.
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