Manager, Salesforce Strategy and Consulting – Federal Markets
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Job Description
Manager overseeing Salesforce strategy and consulting for federal markets at Highmark Health. Facilitating collaborations across departments and driving operational efficiencies in Salesforce.
Responsibilities:
- Assist in setting and executing the strategic vision for Salesforce capabilities
- Collaborate with business partners across the Highmark Health Plan, Sales Leadership, IT, and other Blue Plans
- Manage projects/enhancements of business processes and drive operational efficiencies
- Serve as the subject matter expert (SME) for the administration of the Salesforce platform
- Assist in managing a team of certified Salesforce business admins
- Ensure ongoing strategic planning for user adoption, best practices, and training
Requirements:
- Bachelor's Degree in Business Administration, Healthcare Administration, Information Technology, or related field
- 3 years in a management or leadership role
- 3 years in complex, matrixed environments or working in/across multiple business units
- 3 years presenting ideas/solutions to leadership
- 3 years in a Business Analyst role
- 3 years with insurance products
- Required Salesforce Certified Administrator
- Preferred PA Insurance Producer License - Accident & Health
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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