Manager, Strategic Business Analysis
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Job Description
Business analysis manager leading teams and transformation initiatives at First American, a title insurance and settlement services company. Building analysis best practices and a center of excellence.
Responsibilities:
- Manage a team of Business Analysts and Business Systems Analysts
- Lead analysis for business process, product, and transformation programs
- Collaborate with business, technology, and external partner teams to identify business needs
- Provide business analysis expertise and lead analyst support for key initiatives
- Lead and mentor the team in business analysis best practices
- Oversee supporting documentation, including APIs, process maps, business rules, user stories, and data validation
- Liaise between business, OCM, PMO, Product, Design, and Engineering teams
- Set and manage team goals and objectives
- Assess analysis support requests and assign resources
- Participate in hiring, performance reviews, disciplinary actions, and other HR activities
- Guide teams through problem identification, gap analysis, requirements definition, solution development, testing, consensus building, and implementation
- Participate in stakeholder and partner meetings as a business analysis subject matter expert
- Provide leadership with reports, presentations, roadmap, budget, resource planning, and strategy inputs
- Lead creation of a Center of Excellence for the Business Analysis Practice
Requirements:
- Bachelor's degree/University degree or equivalent experience
- Advanced degree preferred
- CBAP or IIBA Certifications, PBA, Agile certifications a plus
- Demonstrated experience as a Lead BA or Business Analysis Manager with supervisory duties
- Strong people leadership capabilities
- Strong Business Analysis expertise, including process mapping, requirements elicitation, API analysis, writing test cases, capturing business rules, and data analysis
- Experience leading analysis for digital transformation programs within complex agile environments
- Experience collaborating with business, product, and engineering teams to translate business requirements into systems definitions and solutions
- Strong communication, presentation, influencing, and collaboration abilities at management level
- Strong experience in Business Analysis and Business Systems Analysis methodologies, best practices, and industry standards
- Standard Microsoft Office skillset
- Excellent organization and program/project management skills
- Knowledge of title insurance and settlement services operations is a plus
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive workplace culture
- Equal opportunity employment
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