Marketing Ops Manager
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Job Description
Marketing Ops Manager running multi-channel publishing, HubSpot hygiene, and reporting for Darkroom growth agency and Shadow AI commerce platform.
Responsibilities:
- Manage publishing for approved content across LinkedIn, Instagram, TikTok, X and YouTube for Darkroom and Shadow
- Adapt posts for each platform and publish routine announcements
- Publish podcast episodes to podcast platforms and YouTube, and distribute clips across social channels
- Create and manage launch run-of-shows, sequencing content across accounts and respecting embargoes
- Manage comments, DMs and mentions, escalating sensitive questions and relaying recurring themes
- Maintain the awards and competitions calendar, including deadlines, materials and entries
- Track production requests and delivery schedules
- Perform final QA on copy, assets, links and tracking before publication
- Maintain HubSpot data quality, lead sources, UTMs, deduplication and workflows
- Maintain an inbound dashboard showing leads by source, channel and content
- Produce weekly and monthly marketing reports explaining performance changes
- Organize scheduling, project and asset tools
- Automate repeatable processes with AI
Requirements:
- 3+ years as a hands-on marketing operations generalist, including publishing, production tracking and reporting
- Hands-on HubSpot or CRM administration experience required, including properties, workflows, deduplication, lead source and UTM tracking, and dashboards
- Strong knowledge of LinkedIn, Instagram, TikTok, X and YouTube
- Ability to answer comments and DMs in a brand's voice
- Strong quality assurance skills for copy, assets, links, tags, claims and tracking
- Ability to build trusted dashboards and explain performance changes
- Ability to manage multiple dates and high-volume workflows
- Daily experience using Claude, ChatGPT or similar AI tools to automate real work
- Must have owned a publishing calendar across several channels
- Must be able to work 9 am–5 pm EST
- Clear, fluent English communication with U.S.-based clients and senior stakeholders
- Must be permanently based in Brazil, Portugal or Spain
Benefits:
- Remote work arrangement
- Opportunity to work with Darkroom, a growth marketing agency, and Shadow, an AI commerce platform
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