Medical Information Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Medical Information Specialist building AI-enabled support for Praxis’ CNS medicines. Handling complex inquiries, governing scientific content, and improving AI-generated responses.
Responsibilities:
- Serve as the primary human escalation point for complex Medical Information inquiries
- Provide timely, accurate, balanced, scientifically appropriate responses to healthcare professionals, patients, caregivers, specialty pharmacies, payers, and other stakeholders
- Research, author, and maintain a rigorous, scalable Medical Information content library
- Evaluate scientific literature and emerging data to keep content current, consistent, and accurate
- Monitor escalated and AI-generated responses for quality, accuracy, consistency, and appropriateness
- Improve AI response quality and coverage by strengthening response libraries, knowledge bases, and workflows
- Analyze inquiry trends, frequently asked questions, and emerging information needs
- Identify content gaps, educational opportunities, and improvements to the Medical Information experience
- Partner with Medical, Legal, Regulatory, and other functions on material review and governance
- Maintain appropriate documentation and ensure timely fulfillment of requests
- Help establish scalable Medical Information content, processes, metrics, and ways of working for launch readiness and portfolio growth
Requirements:
- PharmD, RN, or bachelor’s degree in a life-sciences discipline; PharmD strongly preferred
- 3–5+ years of Medical Information experience in the pharmaceutical or biotechnology industry, including direct experience responding to unsolicited medical inquiries
- Strong scientific judgment and ability to evaluate clinical literature and translate complex information into clear, accurate responses for different audiences
- Excellent medical writing and verbal communication skills, including confidence engaging directly with healthcare professionals and patients
- Experience developing and maintaining Medical Information response content
- Experience with inquiry management systems and commercial or launch-stage products is strongly preferred
- Curiosity about AI-enabled Medical Information and judgment to determine where technology can improve the experience and where human expertise matters most
- Ability to take ownership, move with urgency, identify gaps proactively, and continuously improve work
- Comfort with screen work, basic hand coordination, focus, clear communication, and regular use of computers, devices, or office equipment
- Willingness and flexibility to travel as needed
Benefits:
- 99% of the premium paid for medical, dental and vision plans
- Company-paid life insurance
- Company-paid AD&D
- Disability benefits
- Voluntary plans to personalize coverage
- Dollar-for-dollar 401(k) match up to 6% of eligible contributions
- Long-term stock incentives
- ESPP
- Discretionary quarterly bonus
- Extremely flexible wellness benefit
- Generous PTO
- Paid holidays
- Company-wide shutdowns
Similar Jobs
Cardiovascular Disease Specialist
Cardiovascular sales specialist serving Merck’s Metro Detroit healthcare territory. Building provider relationships, executing territory plans, and delivering compliant product discussions.
BIM Specialist – Electrical
BIM Specialist coordinating electrical and MEP BIM models for construction projects at BIM Technology Management. Improving VDC workflows, clash coordination, prefabrication outputs, and BIM standards.
Toxicologist
Toxicologist preparing biocompatibility and toxicology assessments for NAMSA’s medical-device clients. Developing regulatory reports, advising clients, and supporting FDA submissions.
Lead, Client Delivery
Operational lead supporting advertising partners and marketing programs for a global client. Managing workflows, escalations, reporting, quality, and program operations.
Project Specialist, Español
Project Specialist maintaining retail floors and carpets for Sizemore’s facilities services. Traveling between Illinois stores, covering vacancies, and training cleaners on equipment and safety.
Investigation Specialist I
Investigation Specialist investigating discrimination complaints for Florida’s civil rights agency. Conducting interviews, analyzing evidence, and preparing reports for legal and Commission proceedings.
Cardiovascular Specialist, Health and Science Professional
Cardiovascular sales specialist promoting Pfizer therapies to Ann Arbor healthcare providers. Managing territory growth through in-person and virtual customer engagement.
Social & Behavior Interventionist
Social & Behavior Interventionist supporting at-risk students through RTI interventions for North Carolina Virtual Academy. Adapting curriculum, monitoring progress, and guiding teachers and families in a virtual school.
Middle School ELA/Reading Interventionist
ELA interventionist supporting at-risk students through RTI remediation for Michigan Great Lakes Virtual Academy. Adapting curriculum, monitoring progress, and guiding teachers in its virtual school model.
First Officer
First Officer supporting safe Part 135 aircraft operations for flyExclusive, a growing aviation company. Managing passenger service, crew coordination, and 100% travel while on rotation.
Senior Technical Services Officer
Senior Technical Services Officer leading classification and EXAP documentation for construction products. Supporting safer buildings through UKTC’s testing and certification services.
Medical Information Specialist
Medical Information Specialist handling medical inquiries, adverse events, and quality reports for Cencora’s healthcare consulting service. Supporting German-, Spanish-, and English-language client programs remotely in Spain.
Technical Service Specialist – Germany
Technical Service Specialist supporting THERAKOS medical-device systems and ECP therapy customers in Germany. Providing on-site troubleshooting, installations, maintenance, monitoring and upgrades.
Academic Support and Homework Help
Professeur de soutien scolaire à distance pour Voscours, plateforme française d’enseignement personnalisé. Dispenser des cours dans plus de 350 matières selon des horaires flexibles.
Asesor, Móvil, Full Time – Semi Full con EXP
Teleoperador remoto para empresa de telecomunicaciones, contactando clientes y vendiendo upgrades de planes móviles. Ofreciendo líneas adicionales, beneficios y promociones con comisiones ilimitadas.
Lead Technology
Leading software and hardware product delivery for Humana, a U.S. healthcare company. Driving products from design completion through production while advising executives and resolving customer issues.
Integrated Solutions Specialist
Integrated Solutions Specialist advancing EMR integration and optimization initiatives at Adaptive Biotechnologies, which transforms disease diagnosis and treatment through immune medicine. Coordinating customer readiness and cross-functional execution.
Senior Cash Management Specialist
Senior Cash Management Specialist managing cash, treasury, investor reconciliations, and reporting. Supporting Reprise Financial’s technology-enabled personal-loan business.
Integration Specialist – Municipal Metering
Integration Specialist supporting Ferguson’s municipal Neptune metering systems and customer integrations. Troubleshooting AMI, gateways, APIs, billing connections, and support tickets remotely across California.
Regional Project Lead
Solva Regional Project Lead delivering end-to-end manufacturing improvement projects for Seco. Coordinating technical teams, partners, and customers across East and Central Europe.