Middle Project Manager, Business Analyst
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Job Description
Project Manager/Business Analyst improving creative-team workflows, documentation, onboarding, and automation. Supporting scalable operations for a globally distributed creative production team.
Responsibilities:
- Understand existing workflows, identify bottlenecks and inefficiencies, and propose scalable process improvements
- Gather and structure stakeholder needs and translate them into clear requirements
- Participate in designing new processes, tools, and automation solutions
- Own operational and improvement initiatives from idea through implementation
- Define project scope, coordinate stakeholders, track progress, manage risks, and drive projects to completion
- Maintain and improve Creative Team documentation in Confluence
- Coordinate onboarding and access to Confluence, Asana, internal knowledge resources, and other tools
- Maintain onboarding checklists and supporting materials
- Coordinate internal training through the company’s LMS
- Support external educational projects, courses, and workshops
- Support development and maintenance of a structured marketing database
- Ensure database information remains relevant, organized, and regularly updated
Requirements:
- Experience as a Technical Project Manager, Business Analyst, or Production Manager
- Ability to engage business stakeholders, break down chaotic processes into structured components, draft clear functional specifications, and oversee solution delivery
- Prior experience automating back-office or production workflows within product-led technology companies or large advertising agencies is ideally preferred
- High ownership and proactivity; ability to independently analyze systems, identify growth areas, propose solutions, and drive them to completion
- Structured and systemic approach in fast-paced, uncertain environments
- Ability to turn operational chaos into clear, structured algorithms
- Understanding of the underlying logic of software systems, databases, and integrations
- Coding and SQL knowledge are not required
- Interest in Generative AI tools and experience integrating them into workflows is nice to have
- Personal automation pet projects, including no-code or low-code workflows, are nice to have
- Prior experience in creative production, marketing, or advertising agencies is nice to have
Benefits:
- 100% remote work
- Company-provided medical expense compensation
- AI subscription and other tools
- Flexible paid time off
- 21 days of annual leave
- 10 bank holidays
- Collaborative culture
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