NetSuite Business Systems Analyst
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Job Description
Business Systems Analyst supporting NetSuite ERP management and user training at Enovis. Key role in enhancing patient care through technological solutions.
Responsibilities:
- Provide first‑ and second‑level technical support to end users, ensuring timely resolution of software and system issues
- Act as a primary point of contact for user incidents and service requests, following ITIL‑based Enovis support processes
- Manage, configure, and support NetSuite ERP with a focus on core modules such as Order to Cash (O2C), Procure to Pay (P2P), and Reporting
- Generate and maintain inventory reports and financial reports to support business decision-making
- Good understanding of business processes and ERP workflows
- Experience with NetSuite Fixed Assets Module (highly desirable)
- Deliver onboarding and continuous training sessions to users on IT systems, tools, and standard applications
- Create and maintain clear user documentation, quick guides, FAQs, and training materials
- Monitor recurring issues and proactively propose improvements to enhance user experience and system reliability
- Collaborate with infrastructure, application, and security teams to escalate and resolve urgent issues
- Ensure compliance with IT security policies, access management procedures, and data protection standards
- Support change management activities by assisting users during system upgrades, rollouts, and new tool adoption
- Manage user access provisioning, modification, and deprovisioning in accordance with SOX access control requirements
- Ensure segregation of duties is respected by validating user roles and access rights in coordination with application owners
- Support SOX IT General Controls (ITGC) by maintaining evidence for access reviews, incident management, and change support activities
Requirements:
- Bachelor’s degree (MIS or Computer Engineering, or related field preferred)
- 3+ years of solid NetSuite Admin experience with advanced understanding of the NetSuite platform (SuiteAnalytics, NetSuite configuration, SuiteFlow, SuiteBuilder), including migration from other accounting systems and new implementations
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Spending and Savings Accounts
- 401(k) Plan
- Vacation, Sick Leave, and Holidays
- Income Protection Plans
- Discounted Insurance Rates
- Legal Services
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