Network Ops Architect, Observability
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Job Description
Network Operations and Observability Architect designing observability architecture for large-scale Telco consolidation program. Collaborating with cross-domain architects and leading monitoring strategy implementation.
Responsibilities:
- Define and document the "Greenfield" target-state observability architecture, including technical configuration templates, dashboard structures, and telemetry polling logic for the unified monitoring platform selected by the client.
- Architect alert thresholds, suppression rules, and dependency mapping to minimize false positives and prevent alert fatigue within the NOC.
- Design provisioning templates and API integrations to ensure that all sites exiting the migration factory are automatically onboarded into the target monitoring platform without manual intervention.
- Collaborate with the ITSM/ITIL Architect during the design phase to establish automated alert-to-ticket routing logic, and partner with the Service Delivery Manager during rollout to ensure NOC runbooks align with the new telemetry model.
- Contribute to architecture governance, including participation in architecture reviews, design approvals, and development of enterprise architecture standards, principles, and reference models.
- Collaborate with cross-domain architects (security, application, platform) on integrated design decisions.
Requirements:
- 10+ years of experience in Network Operations, Observability Architecture, or NMS Engineering within large-scale enterprise or service provider environments.
- Hands-on experience in delivering scalable monitoring templates and frameworks.
- Strong expertise in modern unified observability platforms such as LogicMonitor, Datadog, SolarWinds, or Splunk, including network telemetry mapping.
- Advanced knowledge of alert correlation, SNMPv3, NetFlow, and API-based data extraction.
- Proven ability to design effective alert suppression logic that protects Tier 1 NOC teams from redundant or cascading alerts during complex network events.
Benefits:
- Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture : make the most of the flexibility that comes with remote work.
- Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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