Operational Engineer
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Job Description
Operational Engineer at CSG focusing on integrating platforms across APIs, UX, and SSO functionalities. Hands-on role requiring cloud-native systems expertise and collaboration with engineering teams.
Responsibilities:
- Design and implement cross-product integration solutions across SSO, UX, APIs, and automated workflows
- Build, test, deploy, and operate services end-to-end across the platform
- Develop and maintain cloud infrastructure and automation on AWS
- Work with containerized applications and Kubernetes-based orchestration
- Develop features and automation using Python and C#
- Ensure operational excellence by delivering highly available and scalable systems with monitoring, alerting, and incident response
- Manage Work Order processes for onboarding internal applications and external customer identity providers
- Own the full lifecycle of services including development, deployment, and production operations
- Collaborate with engineering teams to improve reliability, scalability, and integration across systems
- Leverage AI code assistants (e.g., Cursor, GitHub Copilot, Codex, Claude Code, Windsurf) to enhance development efficiency
Requirements:
- 4–5 years of experience in DevOps, platform engineering, or related roles
- Strong experience with AWS cloud environments
- Proficiency in Python and C#
- Hands-on experience with Terraform for Infrastructure as Code
- Experience with containers and Kubernetes
- Strong understanding of APIs, web portals, and distributed systems
- Experience with monitoring, alerting, and incident management in production environments
- Ability to manage end-to-end delivery (build, test, deploy, operate)
- Strong problem-solving and troubleshooting skills
- Good communication and collaboration skills
- Ability to read, write, speak and understand the English language in a business environment
Benefits:
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
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