Operations Associate
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Job Description
Operations Associate responsible for post-sale project setups, coordinating teams, and communicating updates. Join a tech-focused company tackling blockchain security challenges.
Responsibilities:
- Own post-sale end-to-end project setup
- Track project readiness and communicate updates across teams
- Coordinate resources assignments and team availability based on scope and skillset
- Provide internal teams with resource recommendations for upcoming projects
- Support delivery team members by addressing logistical and operational concerns
- Contribute to ongoing process improvements within CS operations
Requirements:
- 3+ years of experience in operations, project coordination, or CS support
- Strong technical background with a good understanding of blockchain security and/or cybersecurity
- Exceptionally organized and comfortable managing many moving parts
- Strong communicator, especially in remote and async work environments
- Excellent problem-solving, attention-to-detail and conflict-resolution skills
- Proficient with operational tools including CRM systems, Notion, Airtable, Google Workspace, Slack
- Able to work independently and take initiative to solve problems
- Experienced working within operations departments or proposal management
- Bonus: Familiarity with technical teams or Web3 is a big plus
- Availability to work EST business hours.
Benefits:
- Competitive salary and performance-based compensation opportunities.
- Opportunity to work in an early-stage startup with a talented and passionate team.
- Exposure to high-profile clients in the blockchain and cryptocurrency industry.
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