Operations Coordinator
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Job Description
Operations & Administration Coordinator managing HR, finance, board governance, and team coordination for charity organization. Ensuring staff, volunteers, and trustees are well-supported to achieve the mission.
Responsibilities:
- Monitor and distribute inquiries from the shared [email protected] account, ensuring timely responses.
- Coordinate team-wide events, schedule meetings, and communicate vital deadlines to the broader organization.
- Lead the organization of team retreats and engagement activities to maintain a healthy organizational culture.
- Manage electronic filing systems, compile quotes for external services, and handle general office administration.
- Maintain up-to-date and confidential personnel records and HR documents.
- Coordinate the end-to-end recruitment process, including job postings, interview scheduling, and candidate communication.
- Own the onboarding and offboarding processes for staff and volunteers.
- Act as the primary point of contact for external bookkeepers, ensuring all incoming invoices are categorized and shared.
- Raise outgoing invoices, set up electronic payments to suppliers, and approve incoming invoices for payment.
- Manage the payroll system and pension contributions; serve as the first point of contact for contractor and payroll inquiries.
- Ensure compliance with the charity’s governing documents and statutory requirements.
- Act as a central point of contact between staff, volunteers, and the Board of Trustees.
- Collate board reports, organize board meetings, and respond to requests for information from trustees.
Requirements:
- Previous experience in operations, HR, or finance administration (ideally within the charity/non-profit sector).
- A proven ability to manage multiple workflows (Board, HR, Finance) without dropping the ball.
- Exceptional written and verbal communication skills for managing shared inboxes and board relations.
- Proficiency in digital filing systems, payroll software, and collaborative tools (e.g., Google Workspace, Slack).
- High level of integrity when handling sensitive personnel and financial data.
Benefits:
- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- $300 tenure bonus every 6 months
- $500 entry monthly raffle
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