Operations Coordinator
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Job Description
Operations Coordinator responsible for efficient onboarding of new practices for Vatica Health. Collaborating with clinical operations and stakeholder teams for seamless process execution.
Responsibilities:
- Complete necessary tasks to process orders from provider sales for new & returning clients
- Complete necessary tasks in preparation for new practice Onboarding
- Efficiently & effectively prepare to run and provide up to date status on all open onboarding accounts
- Collaborate with cross-functional stakeholders to complete the onboarding process
- Monitor and respond to all JIRA requests and resolve provider onboarding queries within 24 hours
- Prepare for, lead and present external implementation meetings
- Provide support of ongoing implementation by leading external touchpoint calls for small to medium size practices
- Professional, accurate, timely, and thorough written documentation of all communications with providers and practices
- Serve as internal subject matter expert to facilitate timely resolution of all site setup issues
- Supports Clinical Operations in the execution of various key organizational objectives and projects
Requirements:
- Strong verbal and written communication & presentation skills
- Demonstrated ability to influence without authority
- Time management and prioritization
- Persistence, strong ability to organize, prioritize, and work independently within the construct of a team
- Ability to obtain and organize relevant data
- Excellent technical knowledge of computers and applicable software (Outlook, Word, Excel & Power Point)
- Ability to manage multiple competing priorities, multi-tasking with a high level of attention to detail
- High level of accountability; meets deadlines
- BA/BS and/or equivalent work experience
- Sales Support experience preferred
- Healthcare experience preferred
- Proficient Salesforce and/or prior experience
Benefits:
- Competitive salary based on your experience and skills
- Bonus Potential (based on role and is discretionary)
- 401k plans
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Dependent Care Account
- Life insurance, short-term, and long-term disability
- Excellent PTO policy
- Great work-life balance environment
- Strong supportive teams
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