Operations Lead, Russian Speaker
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Job Description
Operations Lead managing day-to-day operational performance and logistics for an NYC-based mobility company focused on supporting gig workers. Ensuring operational excellence across store locations and facilitating cross-functional coordination.
Responsibilities:
- Track and analyze daily performance across all mechanics
- Maintain and update performance tracking systems and reports
- Follow up with underperforming mechanics to identify issues and drive improvement
- Provide daily performance summaries and insights to management
- Support disciplinary processes
- Assist with scheduling and coverage planning
- Own and maintain inventory tracking system for parts and accessories
- Analyze stock levels and forecast demand
- Plan and coordinate transfers of bikes, batteries, and parts between locations
- Communicate daily with store teams to align on priorities and production targets
- Onboard new mechanics on ERP basics and operational workflows
- Act as a bridge between stores, logistics, procurement, legal, and leadership
Requirements:
- Strong analytical thinking and data-driven decision making
- High ownership and accountability
- Ability to manage multiple workflows simultaneously
- Clear and effective communication across different teams
- Problem-solving under pressure in fast-paced environment
- Operational planning and prioritization
- Basic training and coaching skills
- Experience with ERP systems and operational tools (preferred)
- Native/Fluent Russian speaker
- Excellent knowledge of English (C1-C2 level)
Benefits:
- Competitive salary with performance bonuses
- Friendly and supportive team
- Opportunity to work and grow professionally at an international level
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