Operations Lead, Russian Speaker
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Operations Lead managing day-to-day operational performance for a remote mobility company. Overseeing mechanics productivity, inventory, logistics, and B2B client operations.
Responsibilities:
- **Operations Lead — Role Overview**
- The Operations Lead is responsible for day-to-day operational performance across all store locations, with a strong focus on mechanics productivity, inventory management, logistics coordination, and cross-functional alignment. This role acts as a central point of coordination between stores, warehouse, logistics, and leadership.
- **Core Responsibilities**
- ***Mechanics Performance Management***
- Track and analyze daily performance (points, KPIs, efficiency) across all mechanics Maintain and update performance tracking systems and reports Follow up directly with underperforming mechanics to identify issues and drive improvement Provide daily performance summaries and insights to management Support disciplinary processes (notices, attendance tracking, call-outs, etc.) Assist with scheduling, coverage planning, and cross-location staffing
- ***Inventory & Stock Management***
- Own and maintain inventory tracking system for parts and accessories across all locations Analyze stock levels, usage trends, and forecast demand Initiate and manage transfer requests between warehouse and stores Prevent stock shortages through proactive planning and communication Support and oversee inventory counts and audits
- ***Logistics & Fulfillment Coordination***
- Plan and coordinate transfers of bikes, batteries, and parts between locations Work closely with logistics to ensure readiness on both shipping and receiving sides Monitor bike availability across locations and align supply with demand Oversee movement of damaged bikes, batteries, and scrap
- ***Operations Oversight***
- Communicate daily with store teams to align on priorities and production targets Assign workload to key locations (especially main warehouse/store with highest mechanic capacity) Monitor repair flow, turnaround time, and operational bottlenecks Ensure stores are properly equipped to meet demand and avoid lost sales
- ***Training & Onboarding***
- Onboard new mechanics on ERP basics and operational workflows Train store managers on inventory tools and transfer request processes Provide ongoing support and guidance on systems and procedures
- ***Cross-Functional Coordination***
- Act as a bridge between stores, logistics, procurement, legal, and leadership Resolve operational issues and conflicts in real time Support escalation handling and critical decision-making
- ***Asset Tracking & Reporting***
- Track decommissioned bikes and maintain structured reporting Monitor fleet health, availability, and repair pipeline Support leadership with data for operational decisions
- ***Account Management (B2B)***
- Manage key B2B client (DutchX) operations end-to-end Coordinate repairs, logistics, and communication with client Handle escalations and ensure service quality Align internal teams to support client needs
Requirements:
- ***Key Skills & Competencies***
- Strong analytical thinking and data-driven decision making
- High ownership and accountability
- Ability to manage multiple workflows simultaneously
- Clear and effective communication across different teams
- Problem-solving under pressure in fast-paced environment
- Operational planning and prioritization
- Basic training and coaching skills
- Experience with ERP systems and operational tools (preferred)
- Native/Fluent Russian speaker
- Excellent knowledge of English (C1-C2 level)
- ***Summary***
- This role requires a highly organized, proactive operator who can manage complexity, drive performance, and keep multiple parts of the business aligned on a daily basis. The ideal candidate is hands-on, detail-oriented, and comfortable making decisions in a dynamic environment.
Benefits:
- Competitive salary with performance bonuses
- Friendly and supportive team
- Opportunity to work and grow professionally at an international level
Similar Jobs
Merchant Operations Manager
Merchant Operations Manager coordinating processes and platform migration for e-Commerce at InterSport. Engaging with stakeholders to optimize services and improve merchant satisfaction.
Portfolio Operations Lead Analyst
Portfolio Operations Lead Analyst at Cigna Group managing operational tasks in portfolio execution and governance. Ensuring compliance with BPO standards and supporting reporting and administrative tasks.
Travel and Expense Operations Coordinator
Travel and Expense Operations Coordinator at Zillow managing corporate card and expense operations. Ensuring operational stability and compliance within the travel and expense program.
Voice Operations Representative, French Speaking
Customer Support Representative managing calls and emails for French and English banking clients in South Africa. Building relationships and ensuring customer satisfaction in a remote role.
Director of Sales Operations, Ad-Tech Experience Required
Director of Sales Operations driving efficiency for North America and EMEA sales teams in ad-tech company. Blending strategic thinking and operational excellence to optimize sales processes.
Brand and Communications Operations Manager
Brand and Communications Operations Manager at Illustrative Mathematics ensuring operational excellence and collaboration within the team through effective project management and workflow coordination.
Operations Lead, Russian Speaker
Operations Lead overseeing daily operational performance for NYC-based mobility company. Focused on mechanics productivity, inventory management, logistics coordination, and cross-functional alignment.
Operations Lead, Russian Speaker
Operations Lead managing day-to-day operational performance and logistics for an NYC-based mobility company focused on supporting gig workers. Ensuring operational excellence across store locations and facilitating cross-functional coordination.
Operations Lead, Russian Speaker
Operations Lead managing daily operational performance, coordination for mechanics and logistics at NYC-based mobility company. Focusing on performance, inventory management, and staffing support.
Managing Consultant IT Operations
Managing Consultant in IT Operations at independent IT management and security consulting firm. Advising clients at management and C-level on performance and future viability of IT.
Senior Consultant IT Operations
Senior Consultant optimizing IT operations with a focus on stability and efficiency for business needs. Collaborating with clients and mentoring junior consultants in diverse projects.
Senior Coordinator, Nationwide Community Engagement Operations
Senior Coordinator of Community Engagement Operations supporting Autism Speaks’ strategic initiatives and driving daily project operations remotely. Providing support and training to engagement staff.
LMS Systems & Training Operations Coordinator, Bilingual English/Spanish
Own and manage LMS systems and training operations for participant data integrity and program execution. Troubleshoot issues and ensure seamless training delivery.
Junior Operations Assistant
Junior Operations Assistant managing day-to-day operations and support for a rapidly expanding football platform in Durban. Collaborating with the team to enhance customer experience and operational coordination.
Sustainable Operations Professional
Energy Management Specialist supporting sustainability and energy initiatives at JLL. Collaborating on client relationships and conducting safety inspections in Aichi, Japan.
Brand Operations Manager
Brand Operations Manager for a fast-growing D2C skincare brand in the UK. Responsible for operational execution, team alignment, and process improvement with a focus on AI implementation.
Operations Specialist
Operations Specialist maintaining smooth operations for a fast-growing digital business. Organized, adaptable, and execution-focused role for supporting daily tasks and client communications.
Market Operations Lead
Overnight Lead managing Equities Trading Services desk at Nasdaq. Overseeing junior analysts and ensuring support during overnight trading hours of 8pm-4am EST.
Retail Operations Advisor, Crop Protection & Seed
Retail Operations Advisor driving sales plans and inventory optimization across Western Canada for crop protection and seed. Collaborating with local co-ops to enhance market performance.
Logistics Operations Specialist
Logistics Operations Specialist providing operational and administrative support within the Transportation Management System. Ensuring data entry and shipment setup accuracy in a remote work environment.