Ops Lead
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Job Description
Agentic Ops Lead for a personal finance platform, focusing on AI enablement and workflow automation across teams. Embedding with various functions to optimize processes and improve efficiency.
Responsibilities:
- Own and evangelize the "ai enablement map" across the company, where are we using AI, low to high, etc.
- **Embed with teams to find and fix inefficiency**: Rotate through functions (Product, Design, Marketing, Support, and beyond) in 1-2 week engagements. Audit workflows, map repetitive tasks, identify the highest-leverage automation opportunities, build the solution, train the team, and document the results.
- **Build agents and automations**: Develop task-specific AI agents and workflows (e.g., copywriting agents in Linear, research synthesis tools, automated status updates, monitoring bots) using whatever ships fastest: n8n, Claude, MCP integrations, Notion automations, or custom tooling.
- **Create reusable enablement materials**: Build prompts, recipes, and templates that teams can self-serve from after your engagement ends. Make the work stick.
- **Evaluate and govern AI tools**: Support AI tool POCs (Cursor, Replit, V0, and whatever comes next), maintain documentation on approved tools and best practices, and feed learnings back into company-wide AI fluency programming.
- **Measure and communicate impact**: Track what worked, what didn't, and quantify time/effort saved. Present results to leadership and use them to prioritize future engagements.
Requirements:
- 5+ years of experience building workflow automations, AI-powered agents, or business process tooling in a professional setting (not just personal projects)
- Hands-on proficiency with at least two of: n8n / Make / Zapier, LLM APIs (Claude, OpenAI), low-code/no-code agent frameworks
- Strong business process instinct: you see a 12-step manual workflow and immediately know which 8 steps can be automated
- Ability to embed with non-technical teams, earn trust quickly, and translate their pain points into working solutions
- Clear written and verbal communication skills : you'll be training people, writing documentation, and presenting results to leadership
- Bias toward shipping: you build the v1 in days, not weeks.
Benefits:
- Work wherever you want! As a **fully** remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that’s out of your home, a co-working space, or elsewhere.
- Competitive cash and equity compensation in a hyper growth, early stage company 🚀.
- Stipend to set-up your ideal working environment.
- Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan).
- Unlimited PTO.
- 3 day weekend every month! We take off the “First Friday” every month to focus on rest, recuperation, or just having fun!
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