Partner Associate
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Job Description
Partner Associate activating 200+ agency partners for Intelligems, an e-commerce pricing optimization platform. Managing written outreach, onboarding, referrals, HubSpot data, and partner escalations.
Responsibilities:
- Serve as the primary point of contact for all unowned partners, handling inbound questions about accounts, referral status, program mechanics, and the Intelligems product
- Run signal-based outreach to partners regarding new clients, account overlaps, referral eligibility, spiff programs, and product updates
- Manage the written partner relationship end to end through email and Slack
- Build and maintain enablement assets such as email templates, FAQs, and quick-reference guides
- Identify activated or high-potential partners and escalate them to the appropriate partner manager
- Maintain accurate partner records, contact associations, and deal attribution in HubSpot
- Manage partner-program onboarding logistics across the partner portal, Slack, and other tools
- Review partner applications and referrals for program fit and eligibility and handle approval workflows
- Aggregate digital-interaction insights to inform roadmap and process improvements
- Collaborate with Sales and CS on handoffs for active prospects referred by long-tail partners
Requirements:
- Strong written communication skills; able to manage relationships entirely over email and Slack
- Organized and detail-oriented, especially with CRM data
- Proactive and able to handle issues independently
- Process-oriented, with an inclination to templatize, automate, and scale repetitive work
- Comfortable working with HubSpot, Slack, Pylon, and Euler
- Interest in SaaS or the Shopify/e-commerce ecosystem is a plus
Benefits:
- Competitive salary
- Learning opportunities
- Working in a great culture
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