Partner Solutioning and Development Manager
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Job Description
Partner Solutioning and Development Manager overseeing global partner technology programs at U.S. Bank. Leading integration, migration, and automation initiatives for partner technology platforms.
Responsibilities:
- Provide leadership and oversight for global partner technology programs across payment platforms, POS systems, gateways, and hospitality solutions
- Drive the planning, prioritization, and execution of complex integration, certification, migration, and network‑enablement initiatives
- Manage a large portfolio of small, low‑touch partners, ensuring consistent communication, operational continuity, and technical readiness
- Collaborate with large internal and external organizations to introduce automation that improves scalability, efficiency, and overall partner experience
- Operate with a global remit, aligning processes, standards, and delivery across multiple regions
- Lead planning, execution, and delivery of global partner integration programs, including onboarding, certification, deployment, and technical enablement
- Drive large‑scale, multi‑phase platform migration initiatives, ensuring alignment across engineering, operations, and regional teams
- Manage technical onboarding and network connectivity programs supporting third‑party networks and international partners
- Identify and manage program risks, dependencies, and cross‑regional impacts; drive resolution strategies and ensure stakeholder alignment
- Partner with sales teams to scope and solution new partner integrations, ensuring clear technical and operational requirements
- Coordinate with Commercialization, Product, Risk, Operations, and Legal teams to align programs with business objectives, compliance, and regulatory standards
- Provide program documentation, reporting, dashboards, and executive‑level status updates
- Support global standardization efforts to create consistent processes, integration patterns, and partner experience across regions
- Track KPIs and performance metrics to identify improvement opportunities and drive program optimization
Requirements:
- Bachelor's degree, or equivalent combination of education and work experience
- 12 or more years of relevant work experience
- Ability to travel (local and regional, some national)
- 10+ years of experience in payments, partner technology, technical program management, or related fields
- Demonstrated experience leading complex, multi‑stakeholder programs with enterprise and global impact
- Strong understanding of payment networks, POS ecosystems, gateways, device environments, and security standards
- Proven ability to work across multiple business lines and influence at senior levels
- Excellent communication, analytical, and program execution skills
Benefits:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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