Peer Support Specialist
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Job Description
Peer Support Specialist providing transformative care to patients with mental health diagnoses at aptihealth. Engaging with patients through direct communication and support via phone and video.
Responsibilities:
- Outreach to patients to provide encouragement, check-in on goal progress, problem solve, and provide support
- Review patient status and escalate urgent matters as needed to care team providers
- Document patient interactions in the patient’s medical record
- Coordinate care with patient care team including therapist and prescriber
- Coordinate with internal and external care team members
- Conduct daily telephonic outreach based on the needs of patients
Requirements:
- Must have current and valid New York State Certified Peer Specialist Certification (NYCPS)
- One year of Peer Specialist experience working with adults age 18+ with a mental health diagnosis
- Current or former recipient of mental health services
- Knowledge in recovery and overcoming the challenges resulting from a mental health diagnosis
- Commitment to one’s own continued recovery
- Ability to work independently in a virtual environment
- Ability to share personal struggles and stories of success
Benefits:
- Comprehensive Medical, Dental, and Vision plans available
- Paid Time off, Sick Time and Paid Company Holidays
- 401k Retirement Savings Program with 2% Company matching
- Voluntary Life Insurance
- Employee Assistant Program (EAP)
- Competitive Salary
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