Pre-Sales Coordinator
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Job Description
Coordenador(a) de Pré-Vendas leading the strategy and operations for pre-sales team at BUZZMONITOR. Driving operational efficiency and results through data-oriented sales process.
Responsibilities:
- Lead, develop and oversee large pre-sales teams (SDRs/BDRs), ensuring technical and behavioral growth and attainment of targets
- Structure, review and optimize pre-sales processes, from demand generation through handover of opportunities to Sales
- Design outbound prospecting strategies and refine inbound flows to increase productivity and the quality of leads worked
- Define multichannel prospecting cadences involving email, phone, LinkedIn, WhatsApp, SMS and other relevant channels
- Ensure application of consultative sales methodologies such as BANT, SPIN Selling and other qualification frameworks
- Monitor team performance indicators (KPIs), including productivity, conversion rates, booking rate, opportunity quality and pipeline impact
- Analyze commercial funnel data and propose improvements based on commercial intelligence
- Collaborate with Marketing, Growth and Sales to align strategies, ICP, campaigns and demand generation
- Implement and evolve tools, automations and technologies applied to the commercial operation
- Leverage artificial intelligence to optimize processes, boost productivity and improve sales outreach
- Participate in recruitment, onboarding, development and offboarding of team members
- Establish management rituals, target tracking, one-on-one feedback and development plans
- Foster a culture of high performance, continuous learning and ongoing improvement.
Requirements:
- Solid experience leading pre-sales operations (SDR/BDR)
- Experience in technology companies, SaaS or digital platforms
- Background in B2B sales, preferably in SaaS or technology companies
- Experience with Outbound prospecting strategies (hunter profile) and knowledge of Inbound operations
- Mastery of qualification methodologies and consultative selling approaches such as BANT, SPIN Selling and similar
- Knowledge of commercial intelligence, ICP definition, market segmentation and demand generation strategies
- Experience with prospecting and sales automation tools such as Apollo, Meetime or similar platforms
- Familiarity with CRM, pipeline management and tracking commercial metrics
- Experience building and optimizing multichannel cadences
- Familiarity with automations, lead nurturing and commercial workflows
- Proficiency with AI tools and applications aimed at commercial productivity
- Analytical ability to interpret data, identify bottlenecks and propose improvements.
Benefits:
- Discount club
- Commission
- Life insurance
- Payroll-deductible loan
- Meal allowance
- Profit sharing (PLR)
- Short day (reduced hours)
- Total Pass (transport benefit)
- Health insurance
- Dental insurance
- Salary advance
- Bonus
- Childcare assistance
- Therapy / counseling
- Partnership with a language school
- Day off during your birthday month
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