Program Coordinator, Audience Development – Community
Posted 2ds ago
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Job Description
Program Coordinator supporting TED, a global nonprofit spreading ideas through talks, conferences, and experiences. Managing audience research, databases, attendee communications, and premium event support.
Responsibilities:
- Conduct audience curation research and administrative support for TED conferences and community programs
- Maintain and organize internal Airtable databases for audience curation programs
- Support conference and event communications for key TED community groups, including list management and drafting and sending invitations
- Provide premium email customer support to event attendees, including high-profile guests and their representatives
- Escalate sensitive issues and unusual requests to team leadership
- Assist with administrative and communications tasks for the Audience Development and Community team
Requirements:
- Degree (preferred) or diploma in communications, business administration, or similar experience
- 2+ years of experience in research, administrative support, coordination, and/or communications roles
- Prior events experience is an asset
- Comfortable with databases and tools such as Airtable, Google Workspace, and Zendesk or similar
- Tech-savvy and quick to learn new systems
- AI experience is a plus
- Highly organized and detail-oriented
- Ability to juggle multiple projects with competing deadlines, re-prioritize, and solve problems independently
- Strong communication and teamwork skills
- Ability to manage high email volume under time pressure and proactively drive work forward
- Must be authorized to work in Canada
- Ability to travel internationally is required
- Resume and cover letter required; only applications with cover letters will be considered
Benefits:
- Remote work
- Possibility of contract extension
- Reasonable accommodation throughout the hiring process
- International travel opportunity/requirement


















