Program Manager, College Partner Services
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Job Description
Program Manager on College Partner Services team overseeing operations related to college partners at QuestBridge, connecting students to undergraduate opportunities.
Responsibilities:
- Participate in the planning and execution of the team’s work to maximize the impact of QuestBridge’s programs for high school students.
- Provide operational support to college partners enabling their participation in QuestBridge programs.
- Develop communications and resources for college partners, ensuring messaging is presented in a clear and concise way.
- Analyze partner data trends to better understand and facilitate student placements.
- Plan partner colleges’ participation in QuestBridge events, including collaborative meetings and conferences.
- Track partner engagement and communication through Salesforce CRM.
- Manage college partner participation in QuestBridge outreach and education efforts, such as our in-person and virtual conferences.
- Play a significant role efforts to evaluate and select students for various programs.
- Perform other administrative and miscellaneous tasks as needed.
Requirements:
- Bachelor’s degree and at least five years of full-time professional experience.
- Passion for and knowledge of issues in higher education, particularly highly selective college admissions and financial aid processes.
- Process oriented with strong organizational skills and ability to understand and communicate complex processes in a straightforward way.
- Ability to manage multiple programs while maintaining a high level of organization and professionalism.
- Strong comfort with technology and data, with the ability to evaluate and improve current operations.
- Excellent written and oral communication skills, with superior writing and editing ability.
- Heightened sensitivity to students from low-income backgrounds and a strong track record of handling sensitive personal information and situations.
Benefits:
- medical, dental, and vision insurance including access to flexible spending and health savings accounts
- generous Paid Time Off, holidays, and annual end-of-year office closure
- 401k (pretax or Roth)
- paid parental leave
- remote work stipends
- flexible work hours
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