Project Manager – Club Programs
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Job Description
Project Manager coordinating Costco-specific programs across various departments at PetSafe Brands. Managing timelines, deliverables, and operational compliance to enhance retail partnerships.
Responsibilities:
- Lead end-to-end coordination of Costco roadshow programs, managing all timelines and cross-functional deliverables from planning through execution
- Own packaging forecasting to ensure sufficient inventory is available ahead of roadshow windows
- Coordinate rework activities, including vendor scheduling, timeline management, and quality oversight
- Manage inbound and outbound logistics for roadshow inventory, including carrier coordination and cost tracking
- Optimize and manage returns processes post-roadshow, minimizing waste and maximizing recovery value
- Drive the new item setup process for Costco, ensuring all required data, documentation, and approvals are completed accurately and on time
- Own the development and submission of item specifications and renderings in compliance with Costco's vendor standards
- Manage pallet configuration specifications and renderings, coordinating with Logistics and Operations to validate compliance
- Build and maintain detailed launch timelines, proactively identifying risks and driving cross-functional resolution
- Coordinate Value-Added Services (VAS) timelines and deliverables, ensuring alignment between third-party partners and internal teams
- Serve as the primary internal point of contact for all Costco-specific operational programs, partnering closely with the Costco sales team
- Build and maintain project trackers, status dashboards, and milestone calendars that provide visibility to leadership and cross-functional stakeholders
- Facilitate regular cross-functional meetings, keeping teams aligned and accountable to deliverables
- Identify and escalate risks proactively, recommending solutions before issues affect program timelines or retail execution
- Continuously evaluate and improve processes to drive greater efficiency, accuracy, and scalability of the Costco business
Requirements:
- Experience in project management, sales operations, or supply chain experience, with direct exposure to Costco as a retail partner
- Demonstrated understanding of Costco's vendor requirements, including packaging standards, pallet specifications, compliance protocols, and warehouse logistics
- Proven ability to manage complex, cross-functional projects with multiple workstreams and tight deadlines
- Exceptional organizational skills with strong attention to detail and a bias toward proactive communication
- Proficiency in project management tools (e.g., Smartsheet, Asana, Microsoft Project, or equivalent) and Microsoft Office Suite
- Strong interpersonal skills with the ability to influence and drive accountability without direct authority.
Benefits:
- medical, dental, vision, and 401K match
- onsite health clinic
- workout facility
- bring your dog to work
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